Table 54. Siebel Data Warehouse Installation and Configuration Issues
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Cannot connect to the Siebel Data Warehouse running on DB2. |
Make sure that the DB2 configuration matches the requirements listed in IBM DB2 UDB-Specific Database Guidelines for Siebel Data Warehouse. |
After installing Informatica's ODBC driver (V3.5) on a Windows computer, you cannot open the Query Analyzer, and the Enterprise Manager shows an error message. |
The ODBC driver installation replaces the odbcbcp.dll file with an older version. The Informatica documentation contains the procedure for correcting this problem. |
Cannot connect to Siebel transactional database from Informatica. |
Make sure that the server running the Informatica Server software has an ODBC connection to the Siebel transactional database using a Siebel ODBC driver and an ODBC connection to the Siebel Data Warehouse using the Merant Closed 3.5 32-bit driver. |
Error: ORA-12541: TNS:no listener. |
Check the Compatibility tab in Informatica service configuration. It should be Oracle 8. If it is not set to Oracle 8, change it and restart the Informatica server. |
Error 2140 (Informatica service failed to start). |
The server may not be started or the Informatica Service may not be started. See Informatica's installation and configuration guide on Siebel eBusiness Third-Party Bookshelf for detailed information. |
Informatica installation fails with an Unhandled Exception error and displays a message similar to this: "Error Number: 0x80040707. Description: Dll function call crashed: ISRT._DoInstall." |
The computer is probably running out of virtual memory. Restart the computer and reinstall Informatica. |
After selecting "Warehouse Default Amount (Yen)" as the currency symbol, the dollar sign ($) is still displayed. |
The currencies.xml file must be edited. For instructions, see Siebel Analytics Installation and Configuration Guide. |