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Siebel Data Quality Administration Guide > Configuring and Using Data Cleansing >

Enabling Data Cleansing for Real-Time Processing

Real-time data cleansing is supported only for employee-facing applications. However, it is by default disabled after you install your Siebel Server. For you to enable data cleansing for real-time processing for an application, the data cleansing parameters must be enabled for the object manager that the application uses. Use the following procedure to enable data cleansing at the component (application) level.

To enable real-time data cleansing for an application

  1. Log in to the Siebel application with administrator responsibilities.
  2. From the application-level menu, choose Navigate > Site Map > Administration - Server Configuration > Servers.
  3. In the Components list (middle applet), select the object manager where the end users enter and modify customer data, for example, Call Center Object Manager (ENU).
  4. Click the Parameters subview.
  5. In the Parameter field in the Component Parameters list, query for the parameters provided in Table 9, and change the settings as indicated.
  6. After the component parameters are set, restart the object manager.
    1. From the application-level menu, choose Navigate > Site Map > Administration - Server Management > Servers.
    2. Click the Components Groups view tab (if not already active).
    3. In the Servers list (upper applet), select the appropriate Siebel Server (if you have more than one in your enterprise).
    4. In the Components Groups list (middle applet), select the component of your object manager, and use the Startup and Shutdown buttons to restart the component.

      For information about restarting server components, see Siebel System Administration Guide.

Use the parameter settings in Table 9 to enable data cleansing for an application object manager server component, such as Call Center Object Manager (ENU).

Table 9.  Data Cleansing Parameters
Parameter
Value
Description

Data Cleansing Enable Flag

False

True

False is the default value in the Current Value field.

Set the Current Value field to True to enable real-time data cleansing for the application (object manager).

NOTE:  The Data Cleansing Enable Flag is only for real-time data cleansing. For batch mode, you do not need to set this parameter for Data Quality Manager. For more information about batch mode, see Working with Data Cleansing and Data Matching in Real-Time and Batch Modes.

Data Cleansing Type

Third-party software name

This parameter is an enterprise-level parameter. The value is set when you install the Siebel application. The default value is Vendor1.

You can also set this parameter at the component level, for example, Call Center Object Manager, so that the component uses a value other than the enterprise setting value. This setting allows you to run different data cleansing types in different object managers. The settings at the component (application) level override the enterprise-level setting.

For more information about this parameter, see Setting the Data Cleansing Type for Data Cleansing.

NOTE:  Because the data cleansing parameters are specified at the object manager level, Siebel data cleansing and deduplication can be enabled for one application and disabled for another.

    
Siebel Data Quality Administration Guide