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Enabling Data Matching (Deduplication) for Real-Time Processing

Real-time data matching (deduplication) is supported only for employee-facing applications. However, it is by default disabled after you install your Siebel Server. To enable data matching for real-time processing for an application, the deduplication parameter must be enabled for the object manager that the application uses. You can enable data matching at the component (application) level using either the graphical user interface (GUI) or the command-line interface of the Server Manager.

NOTE:  Because the data deduplication parameters are specified at the object manager level in the Siebel application, data matching (deduplication) and data cleansing can be enabled for one application and disabled for another. However, you cannot enable the Siebel Data Quality (SDQ) Matching Server and the Siebel Data Quality (SDQ) Universal Connector data matching functionality for the same application.

The following tasks are for one step in Process of Using Data Matching (Deduplication). Choose one of these tasks to enable data matching at the component (application) level.

To enable real-time data matching (deduplication) for an application using the GUI

  1. Log in to the Siebel application with administrator responsibilities.
  2. From the application-level menu, choose Navigate > Site Map > Administration - Server Configuration > Servers.
  3. In the Components list (middle applet), select the object manager where the end users enter and modify customer data, for example, Call Center Object Manager (ENU).
  4. Click the Parameters subview tab (bottom applet).
  5. In the Parameters field in the Component Parameters list, query for the parameters provided in Table 7, and change the settings as indicated.
  6. After the component parameters are set, restart the object manager.
    1. From the application-level menu, choose Navigate > Site Map > Administration - Server Management > Servers.
    2. Click the Components Groups view tab (if not already active).
    3. In the Servers list (upper applet), select the appropriate Siebel Server (if you have more than one in your enterprise).
    4. In the Components Groups list (middle applet), select the component of your object manager, and use the Startup and Shutdown buttons to restart the component.

      For information about restarting server components, see Siebel System Administration Guide.

Use the parameter settings in Table 7 to enable data matching (deduplication) for an application object manager server component, for example, Call Center Object Manager (ENU).

Table 7.  Data Matching (Deduplication) Parameter Settings
Parameter
Value
Description

DeDuplication Data Type

Third-party software name

This parameter is an enterprise-level parameter. The value is set when you install the Siebel application. If you do not select an option during the installation, the value is CHANGE_ME.

You can also set this parameter at the component level, for example, Call Center Object Manager, so that the component uses a value other than the enterprise setting value. This setting allows you to run different deduplication types in different object managers. The settings at the component (application) level override the enterprise-level setting.

For more information about this parameter, see Setting the Deduplication Data Type for Data Matching.

DeDuplication Enable Flag

False

True

False is the default value in the Value field.

Set the Value field to True to enable real-time data matching for the application (object manager).

NOTE:  The DeDuplication Enable Flag is only for real-time deduplication. For batch mode, you do not need to set this parameter for Data Quality Manager.

To enable real-time data matching (deduplication) for an application using the command-line interface

  1. Log in to the Siebel application with administrator responsibilities.

    NOTE:  You must have Siebel administrator responsibility to start or run Siebel Server tasks using the Siebel Server Manager command-line interface.

  2. Make sure the Siebel Server Manager is running, and then execute the following command to enable data matching:

    change parameter parameter_alias_name1=value1, parameter_alias_name2=value2 for component component_alias_name

    where parameter_alias_name1 and parameter_alias_name2 are the component properties you want changed, value1 and value2 are the values for each component property, and alias_name is the application component name to which you want the change applied.

    For example, use the following commands to enable real-time deduplication for the Call Center English application (where SSCObjmgr_enu is the alias name of the English Call Center object manager of the Call Center application.)

    • If using Search Software America (SSA) software:

    change parameter DeDupTypeEnable=True, DeDupTypeType=SSA for component SCCObjMgr_enu

    • If using Universal Connector third-party software:

    change parameter DeDupTypeEnable=True, DeDupTypeType=Vendor1 for component SCCObjMgr_enu

For more information on using the command-line interface, see Siebel System Administration Guide.

    
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