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Siebel Field Service Guide > Cycle Counting and Replenishment > Products Screen >

Service Details View

The Service Details view provides the information used in locating and allocating products. The Allocate Below Safety, Auto Allocate, and Auto Substitute check boxes in this view do not apply to cycle counting or replenishment. This view has two subviews, Inventory Options and Substitutes.

Inventory Options Subview

The Inventory Options subview sets the inventory locations for a product and determines the cycle counting parameters for each product at a specific location. The Allocate Below Safety, Auto Allocate, and Auto Substitute fields in this view do not apply to cycle counting or replenishment. Table 108 describes items in Inventory Options records.

Table 108.  Selected Items in the Inventory Options View
Item
Description

Class ABC

The classification of a product, A, B, or C, that indicates its value. Class A has the greatest financial value.

Class XYZ

The classification of a product, X, Y, or Z, that indicates its turnover rate. Class X has the greatest turnover rate.

NOTE:  A product can receive any combination of class ABC and XYZ; for example, AY. However, cycle counting must be based on either ABC or XYZ, not both.

Substitutes Subview

The Substitutes subview specifies the products that the Fulfillment Engine may use to fill an order when the specified product is unavailable from inventory. The user chooses from products that are specified in the Products view. For more information, see Products View.

NOTE:  Substitutions are unidirectional. Product A may substitute for product B, but B cannot substitute for A unless that substitution is explicitly defined.

    
Siebel Field Service Guide