This chapter describes the Preventive Maintenance module for Siebel Field Service and the automatic generation of service requests and activities for maintenance. Topics include:

• Preventive Maintenance
• Preventive Maintenance Triggers
• PM Plans and Actions
• Preventive Maintenance Engine
• Setting Up the Preventive Maintenance Engine
• Generating Preventive Maintenance Activities
• Administration - Service Screen
• Preventive Maintenance Screen
• Assets Screen
• Agreements Screen