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Siebel Field Service Guide > Preventive Maintenance > Preventive Maintenance EngineThis section describes the Preventive Maintenance Engine. Topics includes:
When a trigger fires, the Preventive Maintenance Engine creates a service request. Activities are created in two ways:
NOTE: The association between activities and activity templates is made in the Activity Templates view in the Administration - Applications screen (see Administration - Application Screen). |
Siebel Field Service Guide |