Siebel Field Service Guide > Scheduling and Dispatch > Scheduling Administration >

Constraints View

The Constraints view provides the Constraint wizard to direct the definition of each constraint.

To create constraints

1. Navigate to the Administration - Scheduling screen > Constraints view.
2. Add a record and complete the fields as appropriate.
3. When the constraint is complete, click Save.

   The Save a Constraint dialog box appears.

4. Enter a name for the constraint and click Save.

   The Constraints list reappears.

Constraint Sets View

Constraint Sets view provides the basic definition of a set of constraints that a service region uses for running the Optimization Engine.

Constraints View

The Constraints view adds predefined constraints to the selected set of constraints. For more information, see Constraints View.

Service Regions View

The Service Regions view contains read-only records listing the service regions that use a constraint set.

Server Key Mappings View

The Server Key Mappings screen assigns servers to processes and associated service regions. Table 36 shows the fields in this view.

After modifying server key mappings, you must restart the relevant server component (for example, Appointment Booking System or Optimization Engine) for the changes to take effect.

NOTE:  If the Server Key Mappings - Optimizer Component is missing from the drop-down list for the Component field, the server installation was incomplete. To correct this, use the Synchronize button on the Enterprise Configuration screen. See the complete procedure in Siebel System Administration Guide.