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Siebel Field Service Guide > Scheduling and Dispatch > Scheduling Administration >
Activities Screen
The Activities screen has one view that defines variables that the Optimizer and ABS require. Schedule View
The Schedule view contains the Book Appt, Cancel Appt, and Contract Schedule buttons for running the ABS and Optimizer interactively. For more information, see Table 38.
Table 38. Selected Items in the Schedule View
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Book Appt |
See Table 37. |
Cancel Appt |
See Table 37. |
Contract Schedule |
Clicking this button sends a request to the Optimizer to insert a priority service activity into a schedule with minimal disruption of the schedule and without significant increase in the cost of the schedule. For more information, see Appointment Booking System. |
Earliest Start |
The earliest time and date an activity may begin, usually used to indicate contractual commitments or deadlines. In some configuration settings this value is described as NST (No sooner than). For more information, see Table 30. |
Latest Start |
The latest time and date for an activity, usually used to indicate contractual commitments or deadlines. It is the same as the Due field in the form. In some configuration settings, this value is described as NLT (No later than). |
Planned Start |
If you specify values for Earliest Start or Latest Start, then Planned Start must be later than Earliest Start and earlier than Latest Start. |
Duration |
The time required to carry out an activity, including breaks and travel time. The value = Planned End - Planned Start. |
Work Time |
The time required to work on an activity, not including, for example, travel and breaks. |
Allow Breaks |
Clicking this check box allows scheduling an activity around breaks. For more information, see Breaks. |
Lock Schedule |
A check box that when selected, prevents the ABS and the Optimization Engine from changing the values of Planned Start and Planned End. |
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