Siebel Field Service Guide > Scheduling and Dispatch > Dispatch Board Screen >

Clearing Cached Activity Data

To speed up display of the Dispatch Board, the Dispatch Board user interface component gets activity data from a cache rather than from the database.

The activity data in the cache table is duplicate data created during a user session. You can clear the data manually at any time by invoking the clean up service: The FS Activity Cache business service.

The FS Activity Cache business service uses a CleanUpCacheTable method, which takes no input or output arguments. This method clears the contents of the cache table. To clear the cache table, it is recommended that the administrator call this method regularly during operations downtime.