Bookshelf Home | Contents | Index | PDF |
Siebel Field Service Guide > Shipping and Receiving > Shipping Screen > Pick Tickets ViewThe Pick Tickets view displays pick ticket records generated for specific orders. Pick tickets are generated automatically, by the Fulfillment and Part Locator Engines, or interactively by using the Generate Pick Tickets button on the Orders screen. For more information, see the Generate PickTickets Command. The user can also create pick ticket records in this view. The Pending Pick Ticket views, selected from the Visibility filter, display only pick ticket records with a status of Open. The user can create records in this view with any status, but only records of status Open appear on return to this view. Table 95 describes items in the Pick Tickets view. The Pick Ticket view lists the allocated line items included in each pick ticket and associated order. For more information, seePick Ticket View. Pick Tickets and OrdersPick tickets and orders have the following relationship:
While Order ID and Order Item ID do not appear in the Pick Tickets view, these values reside in the database: Pick Ticket ViewThe Pick Ticket view records the allocated parts that appear in a pick ticket record and allows the user to generate inventory transactions (see Table 88) affecting shipping and allocation of inventory. Table 96 describes a button in the Pick Ticket view.
The Pick Ticket view has three subviews, Allocated Lines, Shipped Line, and Serial Numbers. Allocated Lines SubviewThe Allocated Lines subview shows the allocated line items associated with a pick ticket. It also shows the preferred locations in inventory to obtain each line item. This view is read-only. Table 97 describes items in the Pick Ticket view. Shipped Line SubviewThe Shipped Line subview shows the number of items allocated in the database for shipment by the Ship button. For more information, see the Allocated Lines Subview. The Qty field is read-write and accepts values less than the value in the Qty field in the Shipped Lines subview. Table 98 describes items in the Shipped Lines subview. NOTE: If the Shipped Line quantity is less than the quantity in a selected record in the Allocated Lines list, the excess is de-allocated through a De-Allocate transaction. The De-Allocate transaction (and any other transaction) takes place when the user clicks the Process Shipment button. Serial Numbers SubviewThe Serial Numbers subview accepts serial numbers for the selected Allocated line items. Serial numbers for items available in inventory are selected from a dialog box. The number of records cannot exceed the quantity in the Shipped Line subview. The quantity in the Shipped Lines subview cannot be greater than the quantity in the Allocated Lines subview. This view is active only if the Shipped Lines subview displays a number of shipped items. The New command for adding records is available only if the selected, allocated line references a serialized product. NOTE: If a product is serialized by checking the Serialized check box in the Product Field Service Details view, then a serial number is required for all movements and transactions of assets of this product. For more information, see Product Service Details View. Repair Pick Ticket ViewThe Repair Pick Ticket view processes the shipment of line items allocated for a repair order. The Pick Ticket, Allocated Lines, and Shipped Line views are identical to those in the Pick Ticket view. For more information, see Pick Ticket View. Instead of associating serial numbers with shipped products, this view uses the Repair # subview to associate repair numbers. The number of repair numbers records must match the Qty field in the Shipped Lines subview. This validation constraint is enforced both for selected products that are serialized and non-serialized. Waybill ViewThe Waybill view associates waybill records with pick tickets. Table 99 describes items in the Waybill view. Consolidation ViewThe Consolidation view is a variation of the Pick Ticket view, selected from the Visibility filter, that combines line items from existing pick tickets into a single pick ticket. The purpose is to reduce shipping costs. The line items must have the same Ship To address, be shipped from the same inventory location, and have the same order type. All order types, except for Repair Orders, are processed in the this view. The Consolidation view has two subviews, Qualified Lines and Consolidated Lines. Qualified Lines SubviewThe Qualified Lines subview displays lines allocated for pick tickets that have the following attributes: Table 100 describes a button in the Qualified Lines subview. Consolidated Lines SubviewThe Consolidated Lines subview shows the products and quantities combined into one pick ticket. The consolidated lines are processed as though they were part of the original order. |
Siebel Field Service Guide |