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Enabling Signature Capture in Siebel Handheld


You can enable any handheld view to launch and capture signatures from a customer. The views are able to capture multiple signatures from within any view. Signatures are converted to an ASCII text format and stored with the Siebel database as ASCII text. Signatures can also be optionally encoded so as to prevent use of the signature outside of the context in which the signature was captured. The header is configurable allowing you to display any literal value, field value or calculated field value.

The signature field can be configured to show information such as disclaimers and, optionally, the date and time a signature is being captured.

At the bottom of the signature dialog box are 3 buttons. These buttons are described in Table 7:

Table 7.  Signature Capture screen buttons
Button
Description

Accept

Tap this button to commit the signature to the database.

Clear

Tap this button to reset and clear the signature field.

Cancel

Tap this button to discard the signature, closet the signature dialog box and return to the view that first invoked the signature dialog box.

Signature Capture Applet Control User Properties

There are 17 customizable applet level user properties that control various elements of signature capture. Most of these user properties are optional except for one user property that is required to pop up the signature dialog. This user property is named, "Signature". Setting this property to "Y" (yes) will enable the signature control to pop the signature dialog.

Table 8 lists the Applet control user properties to control the display of signature control.

Table 8.  Signature Capture Applet Control User Properties
User Property
Description

SignatureDataField

Field to save and fetch signature data.

NOTE:  This field can be a calculated field.

SignatureHeaderField

Field to fetch signature header data.

NOTE:  This field can be a calculated field.

SignatureFooterField

Field to fetch signature footer data.

SignatureHeaderSaveField

Field to save the signature header data.

SignatureFooterSaveField

Field to save the signature footer data.

MaximumHeaderLines

Maximum number of text lines to display header.

MaximumFooterLines

Maximum number of text lines to display footer.

SignatureHeight

Height of signature capture control. The default value is 80 pixels. Maximum value is 200 pixels.

SignatureDate

"Y" appends a date to the end of the footer.

SignatureTime

"Y" appends a time to the end of a footer and date.

Signature

"Y" enables a signature control for the field.

ShowData

"Y" enables redisplay of signature data.

EncryptKey

Encryption string for storing and reading signatures.

WritingGuide

Defines appearance of the writing guide within the signature control.

InkColor

Color of the ink used to display signatures.

InkWidth

Width of ink writer.

BorderStyle

Defines border style.

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