Siebel Loyalty Administration Guide > Host Organization's Use of Siebel Loyalty >

Entering Loyalty Members' Travel Profiles

You can track members' travel profiles to provide them with service more effectively and to target promotions.

For example, the travel profile can track members' airline meal preferences, their preferred hotels, and their preferred car-rental agencies.

Members can enter their travel profile through the eLoyalty Web site, or the Member Service Representative can enter the travel profile.

To enter a member's travel profile

1. Navigate to the Loyalty Members screen.
2. In the Members list, select the member.
3. Click the Travel Profile view tab.
4. In the Travel Profile form, complete the necessary fields.