A - B - C - D - E - F - G - H - I - K - L - M - N - P - R - S - T - U - V - W

A

accounts, Siebel Loyalty member   1

Accrual transactions, about   1

accruals, finding that need manager approval   1

action-based promotions

about defining   1

creating example   1

actions

creating an update attributes action   1

creating assign points action   1

creating for promotion rules   1

creating tier change actions   1

activities, viewing members   1

Admin - Accruals base promotion, creating   1

Admin - Cancellation base promotion, creating   1

Admin - Gift base promotion, creating   1

Admin - Loan base promotion, creating   1

Admin - Redemptions base promotion, creating   1

Admin - Voucher base promotion, creating   1

Analytics, about using with loyalty design   1

Apply to types

extending   1

list of values and examples   1

asynchronous mode, running Realtime component   1

attributes

changing fields   1

comparing attributes to attributes   1

comparing attributes to values   1

creating for loyalty promotions   1

creating loyalty promotion record   1

creating point totals attributes   1

creating promotion specific attributes   1

defining program level attributes   1

viewing members' promotion attributes   1

viewing members' tier attributes   1

automatic loan approval, setting up   1


Back to top


B

back-end processing, using eLoyalty Process Engine - Batch   1

base promotions

about creating   1

about defining   1

activating   1

creating Admin - Accruals base promotion   1

creating Admin - Cancellation base promotion   1

creating Admin - Gift base promotion   1

creating Admin - Loan base promotion   1

creating Admin - Redemptions base promotion   1

creating Admin - Voucher base promotion   1

batch server components

about eLoyalty Process Engine - Batch   1

setting up   1

starting   1


Back to top


C

catalogs, defining   1

child member, associating with a parent member   1

complex promotions

about defining   1

creating example   1

configuring

changing fields in attributes   1

creating Apply to types   1

creating point types and example   1

list of common forms   1

processing mode   1

Submit process   1

criteria

comparing attributes to attributes   1

comparing attributes to values   1

creating for promotion rules   1

evaluating roundtrips   1

customer access, setting up

setting up member access   1

setting up self-service redemption   1

customers, about using Siebel Loyalty   1


Back to top


D

deactivating loyalty promotions   1

deployment

See Setting Up Server Keys for Siebel Loyalty

designing loyalty program, about   1


Back to top


E

eLoyalty Process Engine - Realtime

about   1

running in synchronous and asynchronous mode   1

setting up realtime server component   1

employees

about using Siebel Loyalty   1

approving or rejecting special tier status   1

assigning members a user name and password   1

associating a child member with a parent member   1

cancelling member transactions   1

enrolling members in a multi-level program   1

entering and modifying service requests   1

entering member information   1

entering member referrals   1

entering member transactions   1

entering members' travel profile   1

giving vouchers to members   1

manually changing tier status   1

manually creating a membership card   1

multi-level program examples   1

process of enrolling   1

recording a voucher is redeemed   1

registering members for promotions   1

types of members   1


Back to top


F

features, new   1

frequency promotions

about defining   1

creating example   1


Back to top


G

getting started

about using application   1

changing fields in attributes   1

configuring Submit process   1

creating Apply to types   1

creating point types and example   1

list of configuration forms   1

process of setting up partner access   1

registering new components   1

setting up customer access   1

setting up server components   1

setting up server keys   1

viewing processing status   1


Back to top


H

host member

assigning members a user name and password   1

associating a child member with a parent member   1

cancelling member transactions   1

enrolling members in a multi-level program   1

entering and modifying service requests   1

entering and viewing value scores   1

entering member information   1

entering member referrals   1

entering member transactions   1

entering members' travel profile   1

giving vouchers to members   1

lending points to members   1

manually changing tier status   1

manually creating a membership card   1

multi-level program examples   1

printing statements   1

process of enrolling   1

recording a voucher is redeemed   1

registering members for promotions   1

setting up automatic loan approval   1

types of members   1

viewing members' activities   1

viewing members' point balances   1

viewing members' point items   1

viewing members' promotion attributes   1

viewing members' promotions   1

viewing members' tier attributes   1

viewing members' transaction histories   1

viewing statements   1

households, Siebel Loyalty member   1


Back to top


I

implementing loyalty program, about   1

individuals, Siebel Loyalty member   1


Back to top


K

keyed component, registering   1


Back to top


L

lifecycle solution

about designing program   1

about implementation   1

about measuring results   1

List of Values Administration view

Apply to types values   1

using to change attributes   1

load balancing

registering new components   1

setting up server keys   1

using server keys for   1

loans

approving the loan   1

setting up automatic approval   1

loyalty

See Siebel Loyalty Life Cycle

loyalty points

See Selling Loyalty Points to New Partners

loyalty programs, setting up

about creating base loyalty promotions   1

about loyalty programs   1

activating base promotions   1

approving point blocks   1

checking points remaining   1

creating Admin - Accruals base promotion   1

creating Admin - Cancellation base promotion   1

creating Admin - Gift base promotion   1

creating Admin - Loan base promotion   1

creating Admin - Redemptions base promotion   1

creating Admin - Voucher base promotion   1

creating loyalty programs   1

creating point blocks   1

creating vouchers   1

defining loyalty features   1

defining membership card types   1

defining point types   1

defining program level attributes   1

defining tier classes and tiers   1

defining vouchers as rewards   1

promotion calculation rules   1

loyalty promotion record, creating   1

loyalty promotions, setting up

activating loyalty promotions   1

applying tiers to promotions   1

checking available point block   1

comparing attributes to attributes   1

comparing attributes to values   1

creating action-based promotion example   1

creating actions for promotion rules   1

creating an update attributes action   1

creating assign points action   1

creating attributes   1

creating complex promotion example   1

creating criteria for rules   1

creating frequency promotion example   1

creating loyalty promotion record   1

creating member, member tier, or transaction attributes   1

creating point blocks   1

creating point totals attributes   1

creating program level attributes   1

creating promotion specific attributes   1

creating rules   1

creating simple promotion example   1

creating tier change action   1

creating tier promotion example   1

deactivating loyalty promotions   1

evaluating roundtrips   1

high-level creating process   1

including/excluding products in promotion   1

modifying loyalty promotions   1

optional types of records used   1

process of creating   1

types of promotions   1

types of reward promotion records   1

ways to provide point blocks   1

loyalty tiers, mapping to company tiers   1

loyalty transaction, viewing result   1


Back to top


M

Maximum Tasks parameter, about setting   1

MaxMTServers parameter, about setting   1

measuring loyalty program, about   1

member attributes, creating   1

Member Portal, setting up   1

member tier attributes, creating   1

members

about using Siebel Loyalty   1

creating vouchers   1

list of   1

setting up member access   1

setting up self-service redemption   1

membership cards

defining types   1

manually creating   1

MinMTServers parameter, about setting   1

multi-level programs

associating a child member with a parent member   1

enrolling members   1

examples   1


Back to top


N

new features   1

notes, entering   1


Back to top


P

parameters

batch server component   1

realtime server component   1

partner access

entering loyalty partner program profile   1

mapping loyalty partner tiers to company tiers   1

process of setting up   1

selling loyalty points   1

setting up loyalty partner point conversion   1

partner program profile, entering   1

partner user of Siebel Loyalty

about   1

creating joint loyalty promotions   1

selling loyalty points   1

sending transactions to partners   1

types of functionality   1

types of tasks performed   1

using scenario   1

partners

about using Siebel Loyalty   1

creating joint loyalty promotions   1

selling loyalty points to   1

password, assigning   1

points

approving point blocks   1

checking available point blocks   1

checking remaining points   1

creating point blocks   1

creating point blocks for loyalty promotions   1

defining point types   1

lending to members   1

point conversion, setting up   1

point totals attributes, creating   1

point types, creating and example   1

selling loyalty points   1

selling loyalty points to partners   1

setting up loyalty partner point conversion   1

viewing members' point balances   1

viewing members' point items   1

ways to provide point block for loyalty promotions   1

price lists, defining   1

printing statements   1

processing status, viewing   1

products

defining   1

including/excluding in promotions   1

promotions

about creating base promotions   1

activating base promotions   1

calculation rules, about and options   1

creating Admin - Accruals base promotion   1

creating Admin - Cancellation base promotion   1

creating Admin - Gift base promotion   1

creating Admin - Loan base promotion   1

creating Admin - Redemptions base promotion   1

creating Admin - Voucher base promotion   1

creating Apply to types   1

creating joint loyalty promotions   1

registering members   1

viewing members'   1

viewing members' promotion attributes   1

promotions, setting up

activating loyalty promotions   1

applying tiers to promotions   1

checking available point blocks   1

comparing attributes to attributes   1

comparing attributes to values   1

creating action-based promotion example   1

creating actions for promotion rules   1

creating an update attributes action   1

creating assign points action   1

creating attributes   1

creating complex promotion example   1

creating criteria for rules   1

creating frequency promotion example   1

creating loyalty promotion record   1

creating member, member tier, or transaction attributes   1

creating point blocks   1

creating point totals attributes   1

creating promotion specific attributes   1

creating rules   1

creating simple promotion example   1

creating tier change action   1

creating tier promotion example   1

deactivating loyalty promotions   1

evaluating roundtrips   1

high-level creating process   1

including/excluding products in promotion   1

modifying loyalty promotions   1

optional types of records used   1

process of creating   1

types of loyalty promotions   1

types of reward promotion records   1

ways to provide point blocks   1


Back to top


R

realtime

about eLoyalty Process Engine - Realtime   1

running in synchronous and asynchronous mode   1

setting up realtime server component   1

records

creating loyalty promotion record   1

reward promotion optional types   1

reward promotion types   1

redemption transactions, about   1

reward promotions

about defining and types   1

optional types of records used   1

types of records used   1

roundtrips, evaluating   1

rules

changing attributes   1

creating actions for promotion rules   1

creating for loyalty promotion   1

creating tier change action   1


Back to top


S

self-service

overview of Siebel eLoyalty   1

setting up self-service redemption   1

using scenario   1

server components

list of   1

setting up realtime server component   1

setting up the batch component   1

starting the batch component   1

starting using workflow   1

server keys

reasons for using   1

registering new components   1

setting up   1

using for load balancing   1

service requests, entering and modifying   1

Siebel Analytics, about using with loyalty design   1

Siebel eLoyalty

applying tiers to promotions   1

deactivating loyalty promotions   1

entering member transactions   1

overview of member use   1

registering members   1

setting up customer access   1

using scenario   1

viewing members' promotions   1

Siebel Loyalty

about   1

configuring   1

lifecycle phases   1

list of members   1

list of users   1

partner and employee facing   1

setting up partner access   1

setting up server components   1

setting up server keys   1

Siebel Loyalty Partner Portal

about using by partners   1

creating joint loyalty promotions   1

selling loyalty points   1

sending transactions to partners   1

types of functionality   1

types of tasks performed   1

using scenario   1

simple promotions

about defining   1

creating example   1

special tier status

approving or rejecting   1

entering and submitting   1

statements

printing   1

viewing   1

Submit process, configuring   1

synchronous mode, running Realtime component   1


Back to top


T

tier attributes, viewing members'   1

tier change action, creating   1

tier classes

defining   1

defining vouchers as tier rewards   1

entering notes   1

tier promotions

about defining   1

activity loyalty promotions   1

applying to promotions   1

checking available point blocks   1

comparing attributes to attributes   1

comparing attributes to values   1

crating point totals attributes   1

creating actions for promotion rules   1

creating an update attributes action   1

creating assign points action   1

creating attributes   1

creating criteria for rules   1

creating example   1

creating loyalty promotion record   1

creating member, member tier, or transaction attributes   1

creating point blocks for promotions   1

creating promotion specific attributes   1

creating rules   1

creating tier change action   1

evaluating roundtrips   1

high-level creating process   1

including/excluding products in promotion   1

process of creating   1

ways to provide point blocks   1

tiers

approving or rejecting special tier status   1

defining   1

defining vouchers as tier rewards   1

entering and submitting special tier status   1

entering notes   1

manually changing members' tier status   1

manually creating a membership card   1

transactions

cancelling members transactions   1

creating transaction attributes   1

entering members transactions   1

sending to partners   1

viewing members' transaction histories   1

travel profile, entering members'   1


Back to top


U

unkeyed component, registering   1

user name, assigning   1

users, list of   1


Back to top


V

values scores, entering and viewing   1

vouchers

creating   1

defining as rewards   1

giving to members   1

recording a voucher is redeemed   1


Back to top


W

Web

about using by partners   1

eLoyalty using scenario   1

overview of Siebel eLoyalty use   1

workflow, using to start servers   1

Back to top

Siebel Loyalty Administration Guide