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Specifying Products Included in a Loyalty Promotion


You can create loyalty promotions that apply to all products or that apply only to the products you specify.

When you create the Loyalty Promotion record, you must choose one of these values in the Product Inclusion field:

  • All Products. The promotion applies to all accrual products.
  • Include Products. The promotion applies only to products listed in the Products view of the Promotion Administration screen.
  • Exclude Products. The promotion applies only to products not listed in the Products view of the Promotion Administration screen.

If you select All Products, skip this procedure. If you select one of the other two options, use this procedure to list the products that are included or excluded.

This task is a step in Process of Creating Loyalty Promotions.

To specify products included in or excluded from a promotion

  1. Navigate to the Loyalty Promotions Administration screen.
  2. In the Apply To field of the Promotion record, select Include Products or Exclude Products.
  3. Click the Products view tab.
  4. In the Products list, add a record for each product that is included or excluded.
Siebel Loyalty Administration Guide