Siebel Loyalty Administration Guide > Host Organization's Use of Siebel Loyalty >

Viewing Loyalty Members' Point Items

The member service representative can use the Point Items list to view all of the transactions where a member has accrued points, with the quantity and expiration date of the points earned in each transaction.

To view a member's point items

1. Navigate to the Loyalty Members screen.
2. In the Members list, select the member.
3. Click the Point Items view tab.

   The Point Items list includes all transactions that earned points for the member. The total number of points that the member has available is displayed in the Available Point field of the Members form.