Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Promotions > Process of Creating Loyalty Promotions >

Specifying the Tiers Applicable to Loyalty Promotions

If promotions apply only to members in certain tiers, you should specify those tiers in the Tiers view of the Loyalty Promotions screen. When you do this, the promotions will only be exposed to members in those tiers when members use eLoyalty.

For example, if a promotion applies only to Platinum members, add the Platinum tier to the Tiers list. Then Platinum members will be able to see this promotion when they use eLoyalty for member self-service, but other members will not.

If you do not specify any tiers here, then the promotion will be visible to all members in eLoyalty.

This task is a step in Process of Creating Loyalty Promotions. This task applies only to tier promotions.

NOTE:  This task does not apply to tier promotions, because the tier they apply to is specified automatically when the Promotion record is created. For more information, see About Creating Loyalty Tier Promotions.

To specify the tiers a promotion applies to

1. Navigate to the Loyalty Promotions Administration screen.
2. In the promotions list, select the Promotion that you will specify tiers for.
3. Click the Tiers view tab.
4. Add one of more records to the Tiers list, and select the tiers that the promotion applies to.