Siebel Loyalty Administration Guide > Setting Up Siebel Loyalty Promotions >

Modifying Loyalty Promotions


If you have already activated a promotion and you want to modify the promotion while keeping it active, use the Modify button.

After you click Modify, the changes you make in the promotion will not apply to users until you click Activate. The original promotion, without modifications, will continue to apply.

The original promotion remains in the cache, but changes you make are not loaded into the cache while you modify the promotion. Changes are loaded in the cache when you click Activate, making these changes apply.

This feature allows you to make all the changes needed in the promotion before exposing those changes to users.

To modify a promotion

  1. Navigate to the Loyalty Promotions Administration screen.
  2. In the promotions list, select the Promotion to be modified.
  3. Click Modify.
  4. Enter any data that is necessary to change the promotion, as described in Process of Creating Loyalty Promotions.
  5. Click Activate.
Siebel Loyalty Administration Guide