Siebel Marketing Installation and Administration Guide > Installing and Administering Siebel Marketing > About Load Balancing and Global Deployment of Siebel Marketing >

Isolating Marketing Workflow Processes

Marketing workflow processes can be resource intensive during peak usage or large jobs. You might need to isolate marketing-related workflows from other workflow requests in the Enterprise by directing marketing requests to a specific instance of the Workflow Process Manager. If you need to do this for marketing workflow processes, you need to replicate the Workflow Process Manager component and change the enterprise parameter so that it points to the new component.

To create a new marketing Workflow Process Manager component

  1. From the Site Map, choose Administration - Server Configuration > Select Enterprises > Component Definitions.
  2. In the list, query for the Workflow Process Manager component.
  3. From the list menu, choose Copy Record.
  4. For the copied component, type a new component name such as Workflow Process Manager - Mktg in the Name field.
  5. Type a new alias such as WfProcMgrMktg in the Alias field.
  6. Change the Enable State field to Enable.
  7. In the Enterprises screen, select the Parameters view.
  8. In the Enterprise Parameters list, query for the parameter named Marketing Workflow Process Manager.
  9. In the Value field, change the value to the name of the new component that you just created.
Siebel Marketing Installation and Administration Guide