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Monitoring Marketing System Tasks

The Marketing Application provides a set of views that allow any user or administrator to monitor the progress of any marketing-specific server process. Each marketing-specific job is referred to as a system task. Table 7 contains a list of where to locate these jobs.

Table 7.  Views for Monitoring Marketing System Tasks
Location
Purpose

Site Map > Administration - Marketing > System Tasks

Displays all marketing system tasks for all users.

Site Map > Programs > Execute tab > System Tasks

Displays all marketing system tasks for the selected program and related campaigns.

Site Map > Campaigns > Execute tab > System Tasks

Displays all marketing system tasks for the selected campaign.

Each system task provides high-level logging details that tracks the successful completion or any errors in each major step of the task. Because the task log is intended to be used by all users of the system, the System Task view does not provide low-level logging details.

If an administrative user wants further details on a marketing system task, each step in the task log provides the Siebel Server, log file (indicating the server component), and Task Id. The administrator can use this information to locate the log file or the logging details under Server Administration.

Marketing system tasks display information for the following tasks:

  • Campaign Load
  • Campaign Launch
  • Wave Launch
  • Stage Execution
  • Generate Source Codes
  • List Export
  • List Import
  • Analytics Data Load
    
Siebel Marketing Installation and Administration Guide