Siebel Marketing User Guide > Planning and Designing Marketing Campaigns > Using Response Management >

Adding an Order to a Response

This view tab displays a list of the respondent's product orders. An order record contains information on the order status, the order number, type, account associated with the order, the date, priority, and description of the order.

To add orders to a response

1. Navigate to the Responses screen > Responses view.
2. In the Responses list, drill down on the description.
3. Click the Orders view tab.
4. In the Orders list, create a new record.
5. In the Add Orders dialog box, select the order from the list, and click Add.