Siebel Marketing User Guide > Creating and Using Offers > Working with Phone Offers >

About Phone Offers

The Phone Offers view allows you to define telemarketing offers that will be executed using Siebel Call Center or another application.

The Phone Offers view consists of four view tabs.

• Offer Details. This form contains more fields that you can use if the phone offer requires approvals from your company's marketing and legal departments. It also provides a unique identifier for the offer in the Offer Code field.
• Literature. This list shows the company and product information associated with the phone offer. You can add additional items to this list if desired. For more information, see Associating Literature with Offers.
• Call Guide. This text form allows you to add information about your offer. The Call Guide note field is visible to call center agents as they launch campaigns.
• Advanced. This form associates an Offer Group with the phone offer.