This guide describes how to set up Siebel Partner Relationship Management (Siebel PRM) and how to use Siebel PRM to:

  • Recruit and enroll new partners.
  • Certify and train partners.
  • Share information with partners.
  • Manage partners.
  • Assess partner performance.

This book will be useful primarily to people whose title or job description matches one of the following:

Siebel Application
Administrators

Persons responsible for planning, setting up, and maintaining Siebel applications.

Channel Operations
Managers

Persons responsible for planning and setting up partner operations.

Channel Managers

Persons responsible for managing the relationships with partners and supervising daily partner operations.

Channel Marketing
Managers

Persons responsible for defining and executing the marketing strategy to and through partners.

Channel Executives

Persons responsible for defining the overall strategy for the partner organization.

Siebel Partner Relationship Management Administration Guide