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Pricing Administration Guide > Creating Promotions and Deals > The Customer's Experience of PromotionsPromotions can be used by anyone who views products and their prices. Your employees, such as salespeople and call center employees, can view them when they view your product catalogs to deal with customers. Your customers can view them when you use Siebel eSales to make your product catalogs visible through the Web. To administer promotions, it is useful to understand how customers view and use them. Customers browse product catalogs to view and buy products. For some of these products, deals may be available. When customers view these products, they can click Browse Deals to view all the deals available for a product. They can take advantage of these deals by selecting a product deal and adding it to the shopping cart at the adjusted price. To browse product catalogs and view deals
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Pricing Administration Guide |