Pricing Administration Guide > Creating Volume Discounts >


A volume discount is an adjustment to the price of a product based on the quantity of that product that is requested in the quote line or order line item. For example, you can set up a simple volume discount for a product that gives the customer:

  • A 5% discount when the user requests five to 10 of the item
  • A 10% discount when the user requests more than 10 of the item

Volume discounts apply to the quantity in the quote line or order line, not the total quantity in the entire quote or an entire order. If a user splits an order for a product into two or more lines on a quote, the volume discount calculation for that product would not be based on the total of the two lines.

In some circumstances volume discounts are not allowed. For example, if a sales agent manually enters a price discount, it is usual to have the Keep Discount option in force, which prevents volume discounts from being applied.

The volume discount applies to the list price, except:

  • If the product is customizable, the volume discount applies to the price established by the customizable product price adjustments.
  • If a promotional price has been defined for the product, the volume discount applies to the promotional price.

NOTE:  If you use volume discounts with other types of price adjustments, the final price depends on the order in which Siebel ePricer applies the pricing adjustments. For more information, see The Processing Order of Price Adjustments.

Pricing Administration Guide