Siebel Remote and Replication Manager Administration Guide > Administering Siebel Remote >
Deactivating and Reactivating a Mobile Web Client
To deactivate and reactivate Mobile Web Clients, use the following procedure: To deactivate or reactivate a Mobile Web Client
- From the application-level menu, choose Navigate > Site Map > Administration - Siebel Remote.
- In the link bar, select Mobile Clients.
- In the Parent Server form, use the record navigation buttons or standard query techniques to select the appropriate server.
- In the Mobile Clients list, select the Mobile Web Client.
- To deactivate the Mobile Web Client, do the following:
- In the End Date field, enter a new effective end date that is the current or future date.
This will cause the Transaction Router, Transaction Merger, and Synchronization Manager to stop processing requests for the client.
- Click the menu button, and then click Save Record.
- Delete the docking folder for the Mobile Web Client from the Siebel Remote directory on the Siebel Remote server.
This will prevent the mobile user from establishing a synchronization session with the server.
- Stop the Transaction Processor and any Router tasks to clear out any cached user information.
- To reactivate a Mobile Web Client, do the following:
- Clear the End Date field so that it does not contain a date.
NOTE: Even if the date is in the future when you are clearing End Date, it is still necessary to reextract and reinitialize.
- Click the menu button, and then click Save Record.
- Reextract and reinitialize the Mobile Web Client.
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