Table 25. Features and Server Components Supported on Regional Nodes
|
|
|
|
Advanced Search |
feature |
|
|
Basic Siebel Call Center functionality |
feature |
|
Associated with Call Center Object Manager server component. Includes Quotes, Opportunities, Forecasting, Service Requests, Households, Campaigns, and SmartScripts. |
Business Integration Batch Manager |
server component |
Enterprise Application Integration (EAI) component group |
The only component in the EAI group that is not supported on Regional Nodes is Enterprise Integration Manager. |
Business Integration Manager |
server component |
Enterprise Application Integration (EAI) component group |
|
Call Center Object Manager |
server component |
Siebel Call Center component group |
|
Charting |
feature |
|
|
Communications Configuration Manager |
server component |
Communications Management component group |
Used by Computer Telephony Integration (CTI) feature. |
Communications Outbound Manager |
server component |
Communications Management component group |
|
Communications Session Manager |
server component |
Communications Management component group |
Used by Computer Telephony Integration (CTI) feature. |
CTI (Computer Telephony Integration) |
feature |
|
Associated with Communications Configuration Manager and Communications Session Manager server components. Live call transfer from a user on one Regional Node to a user on another Regional Node is not supported. |
Database Extract |
server component |
Siebel Remote component group |
All components in the Siebel Remote component group are supported. |
Document Server |
server component |
Siebel eDocuments component group |
For Correspondence, Proposals and Presentations features. |
EAI Object Manager |
server component |
Enterprise Application Integration (EAI) component group |
|
eService Object Manager |
server component |
Siebel Call Center component group |
|
Generate New Database |
server component |
Siebel Remote component group |
|
MQSeries AMI Receiver |
server component |
Enterprise Application Integration (EAI) component group |
|
MQSeries Server Receiver |
server component |
Enterprise Application Integration (EAI) component group |
|
MSMQ Receiver |
server component |
Enterprise Application Integration (EAI) component group |
|
Outbound Communications |
feature |
|
Associated with Communications Outbound Manager server component. |
Parallel Database Extract |
server component |
Siebel Remote component group |
|
Replication Agent |
server component |
Siebel Remote component group |
|
Report Server |
feature |
|
Can be used to generate reports on the Regional Node. |
Runtime Events |
feature |
|
Runtime Events that contain wait states are not supported on Regional Nodes. |
Basic Siebel Sales functionality |
feature |
|
Associated with Sales Object Manager server component. Includes Quotes, Opportunities, Forecasting, Service Requests, Households, Campaigns, and SmartScripts |
Sales Object Manager |
server component |
Siebel Sales |
|
Field Service Object Manager |
server component |
Field Service component group |
|
State Model |
feature |
|
|
Synchronization Manager |
server component |
Siebel Remote component group |
|
Transaction Merger |
server component |
Siebel Remote component group |
|
Transaction Processor |
server component |
Siebel Remote component group |
|
Transaction Router |
server component |
Siebel Remote component group |
|
Workflow Process Batch Manager |
server component |
Workflow Management component group |
|
Workflow Processes |
feature |
|
Associated with Workflow Process Batch Manager and Workflow Process Manager components. The following kinds of Workflow Processes are not supported on Regional Nodes: Processes that are defined as persistent by an administrator. Processes that contain wait states with durations expressed in minutes, hours, or days. Processes that are triggered by Workflow Policies. Workflow Policies and persistent workflows are not supported in a replicated environment. |
Workflow Process Manager |
server component |
Workflow Management component group |
|