Siebel Server Sync Guide > Setting Up and Using Siebel Outlook Add-In > Process of Setting Up Siebel Outlook Add-In >

Setting Enterprise Server Parameters

You must set the MsgClientAddInEAIUrl enterprise server parameter, which defines the path to the Siebel EAI. The Add-In Update Agent uses this path to download data from the Siebel application and cache the data on the client's desktop. For information about the Add-In Update Agent, see Installing Siebel Outlook Add-In.

You must also enable Web Client Automation.

If you want, you can also set values for the MsgClientAddInCacheRefreshInterval parameter and the MsgClientAddInLinkHistory parameter. The MsgClientAddInCacheRefreshInterval parameter defines the initial cache refresh interval for all users, in minutes. The MsgClientAddInLinkHistory parameter defines the initial quick link retention period for all users, in days. For information about how individual users can modify these values in Outlook, see Setting the Cache Refresh Interval and Setting the Quick Link Retention Period.

CAUTION:  You must use the same authentication mechanism for the Application Object Manager and the EAI Object Manager used to refresh the data cache. This is because SSSE uses the user name and password of the currently logged in user to log in to the EAI Object Manager to refresh the data cache. If the authentication mechanism for the Object Manager is different from the authentication mechanism for the Application, this results in a refresh failure.

This task is a step in Process of Setting Up Siebel Outlook Add-In.

To set the MsgClientAddInEAIUrl enterprise server parameter

  1. Log in to the Siebel Enterprise Host as the administrator.
  2. From the Siebel application menu, choose Navigate > Site Map > Administration - Server Configuration > Enterprises.
  3. In the Enterprise Servers list, click the appropriate enterprise server, and then click the Parameters view tab.
  4. In the Enterprise Parameters list and the accompanying form, select each of the parameters shown in the following table, and enter or modify values and check box settings as needed.

    Messaging Client AddIn EAI Url

    Enter the Siebel EAI path

    At Server Restart

    Messaging Client AddIn Cache Refresh Interval

    Optional. Modify the value of the cache refresh interval in minutes.

    At Server Restart

    Messaging Client AddIn Link History

    Optional. Modify the number of days to keep quick links.

    At Server Restart

  5. On the Siebel Server where the Siebel application is enabled, complete the following substeps to modify the configuration file for the application:
    1. Navigate to the directory Siebel_installation_home\siebsrvr\BIN\language-code.
    2. Locate the .cfg file for the application, and open it using a text editor.

      For example, edit the uagent.cfg file for the Siebel Call Center application, or edit the siebel.cfg file for the Siebel Sales application.

    3. Set the EnableWebClientAutomation setting to TRUE.
    4. Save the file.
    5. Restart the Siebel Server.
  6. Proceed to Installing Siebel Outlook Add-In.
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