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This appendix lists potential problems associated with setup and implementation of Siebel Search. Table 31 lists potential symptoms along with a cross reference to areas in the appendix you should refer to.
Table 31. Hummingbird Setup Troubleshooting Key
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Only Find objects show up (in Search Center). Error message says Search is not set up in Customer Search |
(1), (2), (3), (4), (6) |
Error when going to the Search Administration screens: "The Fulcrum library can not be loaded. The Fulcrum installation may not be set up correctly. Please contact your system administrator." |
(1), (2), (4) |
Index function is unavailable in the Search Administration view |
(5) |
Error when indexing |
(4), (7), (8), (9), (10) |
Zero records when indexing |
(11), (12) |
Expected records not found |
(12), (13), (14), (15) |
Error when searching search center (Fulcrum error) |
(2), (4), (16), (17) |
Advanced Search not working as expected |
(18) |
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