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Siebel Gateway Name Server Installation Requirements

Review the following guidelines before installing the Siebel Gateway Name Server.

CAUTION:  Do not install Siebel eBusiness Applications without first reviewing the System Requirements and Supported Platforms on Siebel SupportWeb.

• If the machine on which you are installing the Siebel Gateway Name Server will also support a Siebel Server, you must have all the required third-party products installed for that component, as listed in System Requirements and Supported Platforms on Siebel SupportWeb.

  NOTE:  The Siebel Gateway Name Server and Siebel Server are both installed into a common root, $SIEBEL_ROOT.

• If you will be clustering the Gateway Name Server, plan your use of clustering or redundant disk arrays (RAID) to configure against a single point of failure. For more information on this topic, see Deployment Planning Guide.
• Each machine that supports a Siebel Server must have TCP/IP network connectivity to the machine on which the Siebel Gateway Name Server will be installed. Verify network connectivity between all such machines, using the ping utility.
• Verify that the network names of the servers that will support the Siebel Gateway Name Server and all Siebel Servers are recorded in Deployment Planning Worksheet. You will need this information later when installing the Siebel Servers and Siebel clients.
• Verify that the network adapter is correctly configured to support full duplex Ethernet by verify the following parameters.
  • RJ45 Port Link Status: up
  • Media Speed Selected: 100 Mbps Full Duplex
  • Media Speed Running: 100 Mbps Full Duplex

    NOTE:  Gigabit Ethernet cards must be set to Auto Configure.

• Install the Siebel Gateway Name Server only once for each Siebel Enterprise Server. If needed, multiple Siebel Enterprises can be supported by a single Siebel Gateway Name Server. It is recommended that you only install one Siebel Gateway Name Server on a machine. If you want to install more than one Siebel Gateway Name Server on a single machine, you must install each on a different port.
• Make sure that the login ID running the installer has write permissions to /tmp (AIX default temporary directory) or /var/tmp (Solaris and HP-UX default temporary directory), as appropriate to your UNIX operating system.
• Verify that you have all the required media, base, language, and so on, or have the appropriate permissions to the network directories where the files reside.
• Verify that you have the following temporary disk space available to the installer:

  AIX	200 MB (/tmp)
  Solaris	115 MB (/var/tmp)
  HP-UX	230 MB (/var/tmp)

• If the set-group-id flag is used, make sure that the installer ID is a member of the group that owns the parent directory (SIEBEL_ROOT).
• Solaris only
  • Set the TCP ndd variable tcp_co_min to the MTU of the NIC. For more details, see http://sunsolve.sun.com.
• AIX only
  • Verify that the login ID performing installation has permission to run slibclean by asking the administrator to change the permission as follows:

  chmod 6555 /usr/sbin/slibclean

  • You must install X11 filesets, because these are not installed by default.
• HP-UX only
  • If the environmental variable LANG is set to a directory name that is a symbolic link, the Java installer for Siebel Server will fail. You must reset any existing LANG variable to the actual directory that the symbolic link represents.

    NOTE:  The LANG variable cannot be set to univ.utf8. This causes the installer to fail.

• You cannot install additional products into a root directory after applying a patch.