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Installing the Siebel Tools Client


You install Siebel Tools from the Siebel eBusiness Applications, Base Applications for Windows (for Siebel eBusiness Applications) or Siebel Industry Applications, Base Applications for Windows (for Siebel Industry Applications) DVD.

You can also create a network image of the installation source files by using the Siebel network image creation utility or by directly copying the files from the DVD. For more information, see Creating a Network Image.

NOTE:  The following procedure is for installing the base product. For patch installation instructions, refer to the Maintenance Release Guide provided with the patch.

To install Siebel Tools

  1. If you are installing from DVD, insert the appropriate DVD for the Siebel applications into the DVD drive of the developer machine:
    • Siebel eBusiness Applications, Base Applications for Windows
    • Siebel Industry Applications, Base Applications for Windows

      NOTE:  The volume label for the DVD is seawinunibase (for Siebel eBusiness Applications) or siawinunibase (for Siebel Industry Applications).

  2. In Windows Explorer, navigate to the root directory of the DVD or to the appropriate network directory, if you are installing from a network image.

    CAUTION:  You must run this and other installation programs from the DVD or a network drive mapped to a drive letter. If you attempt to install from an unmapped network drive, the installer may be unable to locate files it needs to proceed and may fail.

  3. Navigate to Windows\Client\Siebel_Tools, and double-click install.exe to start the Siebel Tools Client installer.

    The Choose Setup Language screen appears.

  4. Select the language in which you would like to run the wizard.

    The default installation language is the one that corresponds to the current language of the operating system.

    The Welcome to Siebel eBusiness Application Tools Setup screen appears.

  5. Click Next to start the installation process.
  6. On the Setup Type screen perform the following:
    1. Choose the type of installation to execute from the following options:
    • Typical. Installs all Siebel Tools components. This option is recommended for most users. This option does not install the report source code which is required for creating custom reports.
    • Compact. Installs all modules except the help files and report source code.
    • Custom. Lets you customize your installation by choosing among different components. Each component is listed with the amount of disk space it requires. Click Disk Space to see how much disk space is available on the hard drive and network drives that are accessible from this client computer. This option is recommended for experienced administrators only. If you want to create custom reports you must perform a custom setup and check the report source code component.

      NOTE:  A warning appears if there is insufficient disk space to install Siebel Tools on the destination host machine. In this case, you must free some disk space before continuing with the installation.

    1. Select a destination directory and click Next.

      By default, setup installs in the directory C:\Program Files\Siebel\7.7\Tools. If desired, you may choose a different drive for installation by clicking Browse. If you specify a directory other than C:\Program Files\Siebel\7.7\Tools, make the appropriate substitutions as you read this chapter.

      CAUTION:  Do not install Siebel Tools in the same directory as the Siebel client. Doing so will cause memory conflicts and program crashes.

      The Choose Languages screen appears.

  7. Select the language you want to install and click Next.

    NOTE:  Siebel Tools must be installed with the English Language Pack. If you need to customize non-English reports, you can install other Language Packs as well. The files specific to the languages chosen in this step are copied to your workstation.

    The Server Database screen appears.

  8. Select the database client and click Next.

    NOTE:  The installation program checks that the prerequisite database software is installed on the machine. If it is not, the installation wizard will not proceed.

    The File System Server Information screen appears.

  9. Type the Siebel File System directory path. Use either the UNC name of the Siebel File System directory or a drive letter mapped to it.

    The Remote Server Information screen appears.

  10. Type the Siebel Remote Server host name (network name or the machine name) to which this client will connect, or specify different ones.

    Record the information you provided in Step 9 and Step 10 in your copy of the Deployment Planning Worksheet, Deployment Planning Worksheet.

    The Database Information screen appears.

  11. Specify the database identification.

    NOTE:  Make sure the database is configured to handle binary sort order. For more information, see Selecting a Language for DB2 UDB.

    DB2:

    • Database Alias. Type the database alias for your Siebel Server Database in the Deployment Planning Worksheet.
    • Tableowner. Type the name of the database account that owns the Siebel tables in the Deployment Planning Worksheet.

      Microsoft SQL Server:

    • Database Server Hostname. Type the server name for your Siebel Database Server in the Deployment Planning Worksheet.
    • Database Instance Name. Type the name of the database owner account in the Deployment Planning Worksheet.

      NOTE:  Microsoft SQL Server is case-sensitive; all information must be entered exactly as it exists on the SQL Server database.

      Oracle:

    • Database Alias. Type the connect string for your Siebel Database Server as recorded in your copy of the Deployment Planning Worksheet.
    • Table Owner. Type the name of the database account that owns the Siebel tables as recorded in the copy of the Deployment Planning Worksheet.
  12. Select the program folder where you want the Siebel Tools icons to be installed. The default is Siebel Tools 7.xx. If you do not want to accept the default, you have the following options:
    • Select a folder from the list.
    • Type in a new program folder name.

      The Event Log dialog box appears after the installer starts copying files. It describes the steps the installer completes during your Siebel Tools installation.

      The installer proceeds to install the specified files. After the files have been copied to the installation location, this message appears:

    Setup did not find the lang language pack on the current media. Please insert the DVD containing the lang language pack and select the setup.exe file from the lang folder.

    where:

    lang = The code for the language you are installing, such as enu for U.S. English.

    NOTE:  For Siebel Industry Applications, the Windows and UNIX Language Packs are on different DVDs.

  13. Remove the current DVD from the drive and insert the appropriate Language Pack DVD and click OK.

    A dialog box titled Select install.exe from the lang directory appears and displays the content of the current lang directory. However, you do not need to do anything with this directory.

  14. Double-click setup.exe under Windows\Client\Siebel_Tools\lang, where lang is the code for the Language Pack you are installing, such as enu for U.S. English.

    A message appears, stating that language files are being installed.

    When all language files have been installed, a new message box appears, stating:

    Please re-insert the base DVD and browse to the setup.exe to enable setup to continue.

  15. Remove the current DVD from the drive and insert the base DVD and click OK.

    The installer completes the installation and displays the Event Log screen.

  16. Review the information on this screen and in the file SSDsetup.log, created in the Siebel Tools installation directory. If necessary, take appropriate action to address the errors and rerun the installation; otherwise, click Next to complete the installation.
Siebel Installation Guide for UNIX: Servers, Mobile Web Clients, Tools