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Reviewing the Log Files for Repository Import for the DB Server


The repository import process creates several log files within the SIEBEL_ROOT\log subdirectory. You must review the files in this subdirectory for any errors.

For more information, see Reviewing the Log Files for the DB Server Installation.

Acceptable Errors for Repository Import for the DB Server

The log files may include errors that are expected and benign. Compare any error messages found in the log files to the sample error messages in the errors.rtf file, which is located in the database server platform subdirectory, for example, oracle. If a log file is not listed in the errors.rtf file, then there are no acceptable error messages for that log file. No further action is required if the log files contain errors listed in the errors.rtf file.

NOTE:  Only one of each type of error occurring in a particular log file appears in the errors.rtf file.

If you find errors not listed in the errors.rtf file, correct the condition that caused the errors, and rerun the Upgrade Wizard.

Do not review only the error numbers, because these may have changed following installation of a new driver version. Instead, compare the actual error descriptions to find out which are acceptable errors for this platform.

CAUTION:  Although other errors are rarely encountered, this review is critical. Certain errors, such as a failure to create indexes, may result in performance problems or anomalous behavior in Siebel eBusiness Applications.

Troubleshooting Siebel Repository Import for the DB Server

Typical problems that may occur at this stage consist of the following:

  • Importing a repository with the same name as an existing repository.
  • Database runs out of tablespace pages and cannot allocate new data pages which can be resolved by increasing the tablespace sizes.
  • (DB2 only) Errors regarding the settings for DB2 configuration parameters, such as APP_CTL_HEAP_SZ. These must be reset, in most cases, to higher values, because Siebel Systems' guidelines suggest only minimum values.

The preceding errors should appear in the log files produced by the repository import process.

Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools