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Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools
What's New in This Release
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Preparing for Installation
About Installing Maintenance Releases
How to Use This Guide If Your Database Is IBM DB2 UDB for z/OS and OS/390
Use of the Term Windows in This Guide
How This Guide Refers to Your Installation Directories
Process of Installing Siebel eBusiness Applications
Deployment of Siebel 7.7 Gateway Name Server Versus Siebel 6 Gateway
Preparing the Hardware
Planning the Siebel Directory Structure
Setting TEMP and TMP Environment Variables
The Language in Which the Installer and Configuration Wizard Run
Server Names Naming Conventions
File and Directory Naming Conventions
Creating a File System
Creating the Siebel Service Owner Account
Planning RDBMS Installation and Configuration
Selecting Your Media for Installation
Media Contents
Creating a Network Image
Copying DVDs Directly to a Central Network Location
Expanding Compressed Media into a Network Location
Using the Image Creator Utility
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Guidelines for Configuring the RDBMS
Process of Configuring IBM DB2 UDB for Siebel Applications
Process of Configuring Oracle for Siebel Applications
Process of Configuring MS SQL Server for Siebel Applications
Configuring IBM DB2 UDB for Siebel Applications
Preventing DB2 UDB from Running Out of ODBC Statement Handles
Guidelines for the DB2 UDB Database Manager Configuration Parameters
Setting DB2 UDB Configuration Parameters
Creating DB2 UDB Database Objects
Setting Up DB2 UDB Bufferpools
Creating DB2 UDB Tablespaces
Overriding Default DB2 UDB Storage Parameters
Selecting a Language for DB2 UDB
Creating the DB2 UDB Database
Managing DB2 UDB Table Fragmentation
Configuring Oracle for Siebel Applications
Creating Oracle Database Objects
Collecting Optimizer Statistics for Oracle 9i
Creating Oracle Tablespaces
Sizing the Oracle Database
Creating Temporary Oracle Tablespaces
Selecting a Language for Oracle
Defining Oracle Rollback Segments
Partitioning an Oracle Database
Overriding Oracle Default Storage Parameters
Real Application Clusters Support for Oracle 9i
Guidelines for Ongoing Oracle Administration
Configuring MS SQL Server for Siebel Applications
Creating the MS SQL Server Database
Selecting a Language for the MS SQL Server Database
Overriding Default Storage Parameters
Guidelines for Ongoing MS SQL Server Administration
Updating MS SQL Server Statistics
Monitoring MS SQL Server Database Fragmentation
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Non-GUI Installation
About Installing in Unattended and Console Mode
Process of Unattended Installation and Configuration
Editing the siebel.ini Files for Unattended Installation
Running the Installation from the Command Line
Installing the Reports Server in Unattended Mode
Console Mode Installation and Configuration
Process of Installing in Console Mode
Editing the siebel.ini Files for Console Mode Installation
Installing in Console Mode
Additional Flags for Installation Commands
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Installing the Siebel Gateway Name Server
Process of Installing the Siebel Gateway Name Server
Siebel Gateway Name Server Installation Requirements
Installing the Siebel Gateway Name Server
Launching the Siebel Software Configuration Wizard
Configuring the Siebel Gateway Name Server
Postinstallation Tasks for Siebel Gateway Name Server
Reviewing the Installation for Siebel Gateway
Verifying the Siebel Gateway Name Server Has Started
Troubleshooting Siebel Gateway Name Server Installation
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Installing the Siebel Server
Process of Installing the Siebel Server
Siebel Server Installation Requirements
Configuring Database Connectivity
Verifying Network Connectivity for the Siebel Server Machine
Installing the Siebel Server
Configuring the Siebel Server
Postinstallation Tasks for Siebel Server
Reviewing the Installation for Siebel Server
Starting the Siebel Server Services
Verifying the ODBC Data Source for DB2 UDB
Verifying the ODBC Data Source for Oracle
Verifying the ODBC Data Source for MS SQL Server
Installing an Additional Language Pack on the Siebel Server
Troubleshooting the ODBC Data Source Connection
Establishing Network Connectivity for Mobile Users
Synchronizing Siebel Server Components
Setting the Siebel Server Locale
Disabling Language-Specific Application Object Managers
Installing Additional Siebel Servers Within an Existing Siebel Enterprise Server
Troubleshooting Siebel Server Installation
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Installing the Siebel Database Server
Process of Installing the Siebel Database Server
About the Siebel Database Server
Preinstallation Tasks for the Siebel Database Server Installation
Siebel Database Server Installation
Installing the Siebel Database Server
Reviewing Installation of the Siebel Database Server
Setting Up Your Environment to Support Global Time Zone
Creating Tableowner and Administrator Accounts
Installing the Stored Procedures and User-Defined Functions on DB2
Configuring the Siebel Database Server
Installing the DB Server Components
Reviewing the Log Files for the DB Server Installation
Importing the Siebel Repository for the DB Server
Reviewing the Log Files for Repository Import for the DB Server
Postinstallation Tasks for the Siebel Database Server Installation
Verifying System Preferences for the DB Server
Installing Multilingual Seed Data for the DB Server
Importing a New Language to the Repository
Populating the Siebel File System for the DB Server
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Installing the Siebel Web Server Extension
Process of Installing and Configuring the SWSE
Siebel Web Server Extension Installation Requirements
Uninstalling the Siebel HTTP Compression Filter
Installing the Web Server
Installing the Siebel Web Server Extension
Configuring the Siebel Web Server Extension
Postinstallation Tasks for Siebel Web Server Extension
Reviewing Installation Directories for Siebel Web Server Extension
Creating a New Virtual Directory
Creating a New Virtual Directory on Multiple Colocated Web Servers
Setting SWSE Directory Permissions
Enabling HTTP Compression for Siebel Web Applications
Editing the Web Server Extension Configuration File (eapps.cfg)
Configuring the Default HTTP and HTTPS Port for Siebel Web Server
Reviewing the Log Files for Siebel Web Server Extension
Troubleshooting Siebel Web Server Extension Installation
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Installing the Siebel Mobile and Dedicated Web Clients
About Installing the Siebel Client
Process of Installing the Siebel Client
Preinstallation Tasks for the Siebel Client
Installing the Siebel Mobile and Dedicated Web Client
Installing the Siebel Sample Database
Importing Non-ENU Repository and Seed Data into the Siebel Sample Database
Postinstallation Tasks for the Siebel Client
Configuring the Siebel Client When Siebel VB or Siebel eScript Is Not Licensed
Verifying the Siebel Client Directory Structure
Verifying ODBC Data Sources for the Siebel Mobile and Dedicated Web Client
Logging in to Your Siebel Application
Siebel Client Shortcuts and Start-Up Options
Siebel Mobile and Dedicated Web Client Shortcuts
Siebel Mobile and Dedicated Web Client Start-Up Options
Creating Custom Siebel Application Shortcuts
Using Siebel QuickStart with the Siebel Mobile Web Client
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Installing Siebel Tools
Process of Installing Siebel Tools
Siebel Tools Requirements
Installing the Siebel Tools Client
Postinstallation Tasks for Siebel Tools
Verifying Successful Installation of Siebel Tools
Verifying the Siebel Tools Directory Structure
Verify Read/Write Access to Siebel Tools Directories
Verify Siebel Tools ODBC Data Sources
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Installing the Siebel CORBA Object Manager
Process of Installing the Siebel CORBA Object Manager
About Siebel CORBA Object Manager
Verifying Siebel CORBA Object Manager Requirements
Configuring Database Connectivity for Siebel CORBA Object Manager
Verifying Network Connectivity for Siebel CORBA Object Manager
Installing Object Request Broker Software
Installing the Siebel CORBA Object Manager
Copying the Repository File to the CORBA Language Directory
Review the Installation for Siebel CORBA Object Manager
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Installing Siebel eAI Connector Software
Process of Installing eAI Connector Software
Preinstallation Considerations for eAI Connectors
Installing the Siebel eAI Connector Support Files
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Installing the ChartWorks Server
Process of Installing the ChartWorks Server
Installing the ChartWorks Server
Configuring the ChartWorks Server
Changing the ChartWorks Server Specified for a Web Client
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Installing the Siebel Reports Server
Process of Installing Siebel Reports Server
About the Siebel Reports Server
Preinstallation Tasks for the Siebel Reports Server
Installing the Siebel Reports Server
Confirming a Successful Installation of the Actuate iServer Components
Postinstallation Tasks for the Siebel Reports Server
Setting the Siebel_Root Parameter
Defining the External Host and Symbolic URLs
Enabling the Siebel Reports Server with the Siebel Dedicated Web Client
Enabling the Siebel Reports Server with the Siebel Web Client
Synchronizing Siebel Users to the Reports Server
Synchronizing Locale-Sensitive Parameters
Testing the Siebel Reports Server from the Siebel Web Client
How to Implement Clustering with the Siebel Reports Server
Installing Additional Modules
Installing Actuate e.Report Designer Professional
Installing Actuate e.Report Designer
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Uninstalling Siebel eBusiness Applications
Uninstalling Earlier Versions of Siebel Applications
Uninstalling Siebel 7.7
Uninstalling Siebel Servers or the Siebel Enterprise, Using srvredit
Uninstalling Mobile and Dedicated Web Clients
Uninstalling the Siebel Reports Server
Uninstalling Siebel Tools
Uninstalling Resonate Central Dispatch
Uninstalling Non-Enterprise Servers or the SWSE
Uninstalling Siebel Language Packs from the Servers
Troubleshooting the Uninstallation Process
Migrating to a New Version of Siebel eBusiness Applications
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Verifying Your System Using the Environment Verification Tool
About the Environment Verification Tool (EVT)
About the EVT Configuration File
Available EVT Output Formats
Optional EVT Command Line Flags
Running EVT in Query Mode
Launching the EVT Utility
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Deployment Planning Worksheet
Team Lead Summary Data
Enterprise Server Names and Installation Directories Data
Siebel Accounts, Host Names, and Static IPs Data
Cluster Deployment Data
Ports and RDBMS Details Data
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Enabling Server Components
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Demo Users in the Siebel Sample Database
Demo Users for Siebel eBusiness Applications
Demo Users for Siebel Call Center
Demo Users for Siebel Customer Order Management
Demo Users for Siebel ERM
Demo Users for Siebel Field Service
Demo Users for Siebel Marketing
Demo Users for Siebel PRM
Demo Users for Siebel Sales
Demo Users for Siebel Industry Applications
Demo Users for Siebel Automotive
Demo Users for Siebel Communications, Media & Energy: Energy
Demo Users for Siebel Communications, Media & Energy: Media
Demo Users for Siebel Communications, Media & Energy: Wireless
Demo Users for Siebel Communications, Media & Energy: Wireline
Demo Users for Siebel Consumer Sector: Apparel and Footwear
Demo Users for Siebel Consumer Sector: Consumer Goods
Demo Users for Siebel Financial Services: Healthcare
Demo Users for Siebel Financial Services: Institutional Finance
Demo Users for Siebel Financial Services: Insurance
Demo Users for Siebel Financial Services: Retail Finance
Demo Users for Siebel High Technology/Industrial Manufacturing
Demo Users for Siebel Hospitality
Demo Users for Siebel Life Sciences: Clinical
Demo Users for Siebel Life Sciences: Medical
Demo Users for Siebel Life Sciences: Pharma
Demo Users for Siebel Loyalty
Demo Users for Siebel Public Sector
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Values for Locale.txt and Timezone.txt
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