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Installing the Siebel Sample Database


The Sample Database contains example data of various kinds to help you understand how the Siebel eBusiness Applications work. You can install the Sample Database for the Siebel Mobile or Dedicated Web Client. Alternatively, you can also install the Sample Database for Siebel Tools. The Sample Database, like the local database used with the Siebel Mobile Web Client, is based on SQL Anywhere.

For platform requirements for installing and using the Siebel Sample Database, see System Requirements and Supported Platforms on Siebel SupportWeb.

NOTE:  Installation of the Siebel Sample Database is optional and applies to the Siebel Mobile and Dedicated Web Clients only, not to the Siebel Web Client. Before you can install the Sample Database, you must install the client, as described in Installing the Siebel Mobile and Dedicated Web Client.

After you have installed the Sample Database, you can run Siebel Demo applications, such as those described in Siebel Client Shortcuts and Start-Up Options. You can also customize shortcuts, as described in the same section.

See also the subsection on directory names in Preinstallation Tasks for the Siebel Client.

If you install a non-ENU Language Pack, see also Importing Non-ENU Repository and Seed Data into the Siebel Sample Database.

NOTE:  The following procedure is for installing the base product. For patch installation instructions, refer to the Maintenance Release Guide provided with the patch.

To install the Siebel Sample Database

  1. If you are installing from DVD, insert the appropriate DVD for the Siebel applications into the DVD drive of the client machine:
    • Siebel eBusiness Applications, Base Applications for Windows
    • Siebel Industry Applications, Base Applications for Windows

      NOTE:  The volume label for the DVD is seawinunibase (for Siebel eBusiness Applications) or siawinunibase (for Siebel Industry Applications).

  2. In Windows Explorer, navigate to the root directory of the DVD or to the appropriate network directory, if you are installing from a network image.

    CAUTION:  You must run this and other installation programs from the DVD or from a network drive mapped to a drive letter. If you attempt to install from an unmapped network drive, the installer may be unable to locate files it needs to proceed and may fail.

  3. Navigate to Windows\Database\Siebel_Sample_Database, and double-click install.exe to start the Sample Database installer.
  4. In the Choose Setup Language screen, choose the language in which to conduct the installation, then click OK.

    The default installation language is the one that corresponds to the current regional settings on the installation machine.

  5. If you have an existing Sample Database installation, you can choose to add language extension packs to this installation.
    • If you are installing a new instance of the Siebel Sample Database (into a Siebel client installation that does not already have the Sample Database), click Next, then go to Step 6.
    • If you are adding languages to an existing Siebel Sample Database installation:
      • Select the check box next to the line identifying the existing Sample Database installation to which you are adding languages, then click Next.
      • Select the check box next to each language you are installing, then click Next.
      • Proceed to Step 10.
  6. In the Welcome screen, click Next.
  7. In the Setup Type screen, verify that the Sample Database installation directory listed is correct. The default directory is C:\Program Files\Siebel\7.7\Web Client.

    CAUTION:  You must install the Sample Database in the same location where you installed the Siebel Mobile or Dedicated Web Client.

    • Click Next to accept the default directory.
    • Click Browse to select a different destination directory (if you installed the Siebel client in a non-default location), then click Next.

      For details on pathname requirements, see Directory Naming Conventions.

  8. While still in the Setup Type screen, select the type of installation to perform:
    • Typical. Installs the Sample Database plus optional components. This option is recommended for most users. Proceed to Step 10.
    • Compact. Installs the Sample Database plus optional components. Proceed to Step 10.
    • Custom. Installs the Sample Database and lets you specify whether to install the following optional components: Sample Files and Sample Search Index. These options are selected by default. Proceed to Step 9.

      NOTE:  For the standard installer for the Siebel Sample Database, the Setup Type options currently install the same components. In a customized installation, these options may install different elements.

  9. For a custom installation, select from the Select Components screen the optional components you want to install. This screen appears only if you chose Custom installation in Step 8.
  10. In the Choose Languages screen, select the languages (that is, Language Packs) to install.

    If you are installing Language Packs for an existing Siebel client installation, go to Step 12.

    Verify that your destination machine has sufficient disk space for the installation, then click Next.

    NOTE:  After you install the Sample Database, you may need to import repository data and seed data for a specified non-ENU language, depending on your requirements. For details, see Importing Non-ENU Repository and Seed Data into the Siebel Sample Database.

  11. In the Select Program Folder screen, enter the name of the program folder that will contain your Siebel shortcuts, then click Next.

    The default name is Siebel Web Client 7.7. You can use spaces and use the backslash (\) in folder names to create a folder hierarchy.

    Clicking Next in this step initiates file transfer. The setup program copies files to the local hard disk. A status bar in the Setup Status dialog box indicates the progress of the installation. You can cancel installation while files are being copied to the local disk.

    After files have been installed for the base Sample Database installation, the installer may prompt you to insert the DVD from which files for Language Pack installation will be transferred. (This prompt may not appear if you are installing from a network image location.)

  12. When prompted, insert the Language Extension Pack DVD for each language you specified in Step 10, such as English Language Extension Pack for U.S. English. Then, using Windows Explorer, navigate from the DVD root directory to the folder Windows\Database\Siebel_Sample_Database\language, where language represents the language you are prompted to install, such as ENU for U.S. English.

    NOTE:  For Siebel Industry Applications, the Windows and UNIX Language Packs are on different DVDs.

    If you receive this prompt, but are not installing from the DVD, navigate to the network location where the language files are located.

  13. Double-click install.exe to start the Sample Database language extension pack installer.

    The setup program copies files to the local hard disk for each specified language, in addition to those that were installed for the base Sample Database installation.

    A status bar in the Setup Status dialog box indicates the progress of the installation. You can cancel installation while files are being copied to the local disk.

    If you specified additional Language Packs to be installed, return to Step 12.

    If you have installed all specified Language Packs, proceed to the next step. Alternatively, if you have installed Language Packs for an existing Sample Database installation, the installer exits. Skip the rest of this procedure.

  14. Review the information presented in the Event Log screen, then click Next.

    This log provides details of the steps the installer has performed during your Sample Database installation.

  15. Click Finish in the Setup Complete screen.

    The Siebel Sample Database installation is now finished. Siebel Demo application shortcuts (for example, Siebel Call Center Demo - ENU) are created in the program folder specified in Step 11. For more information, see Siebel Mobile and Dedicated Web Client Shortcuts.

    To verify successful installation, see Postinstallation Tasks for the Siebel Client.

Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools