Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools > Installing the Siebel Mobile and Dedicated Web Clients >

Preinstallation Tasks for the Siebel Client

Review the issues and tasks in this section before running the Siebel client installer.

Administrative Rights for Installation

Administrative rights are required for installation or uninstallation of the Siebel Mobile or Dedicated Web Client.

For information on setting administration rights, consult the operating system manuals for the version of Microsoft Windows on which you are installing the Siebel client software.

For information about uninstalling Siebel client software, see Uninstalling Mobile and Dedicated Web Clients.

Directory Naming Conventions

By default, the Siebel client installer assumes an installation directory of C:\Program Files\Siebel\7.7\Web Client. You can specify to install in a different location, but the default location is generally recommended.

Use installation directory names that describe both the version number and the component being installed. The directory name can use any characters appropriate for Windows-compatible long filenames.

In this book, the directory into which you install the Siebel client is often referred to as SIEBEL_CLIENT_ROOT. If you install into a directory other than the default, make appropriate substitutions through the remainder of this chapter.

CAUTION:  Do not install other Siebel components, such as Siebel Tools, into the same directory where you have installed the Siebel client, such as C:\Program Files\Siebel\7.7\Web Client. Install each component into a separate directory, or into a subdirectory of the top-level directory, such as a subdirectory of C:\Program Files\Siebel\7.7. However, if you install the Sample Database, you must do so in the same directory as the Siebel client. If you install multiple Siebel components on the same machine (that will access different data sources), determine your directory-naming convention before you begin installing. For more information on installing Siebel Tools, see Installing Siebel Tools.

Requirements and Recommendations for the Siebel Client

Before beginning Siebel client installation, review the requirements and recommendations for hardware, system software, and third-party software described in System Requirements and Supported Platforms on Siebel SupportWeb.

Database Connectivity Software for the Dedicated Web Client

Siebel Dedicated Web Client computers connecting directly to database servers must have the correct vendor-specific database connectivity software installed. See System Requirements and Supported Platforms on Siebel SupportWeb.

NOTE:  The correct version of database connectivity software must be installed before installing the Siebel client (assuming that the relevant siebel.ini file settings have not been modified).

For additional information, see Postinstallation Tasks for the Siebel Client.

When you have installed your database connectivity software, configure it as follows:

• For IBM DB2 Universal Database for Windows and UNIX, you install and configure the DB2 client software to connect to the Siebel Database. The connect string and tableowner information should be recorded on the Deployment Planning Worksheet in Deployment Planning Worksheet. Use the ODBC driver version specified in System Requirements and Supported Platforms on Siebel SupportWeb.
• For Microsoft SQL Server deployments, Microsoft Data Access Components (MDAC) are installed with the Siebel client. See System Requirements and Supported Platforms on Siebel SupportWeb for version information. The Siebel client uses these drivers, but creates its own ODBC data source during installation. This data source should be recorded on the Deployment Planning Worksheet in Deployment Planning Worksheet.
• For Oracle Database, you install and configure the Oracle client software to connect to the Siebel Database. The connect string and tableowner information should be recorded on the Deployment Planning Worksheet in Deployment Planning Worksheet. Use the driver version specified in System Requirements and Supported Platforms on Siebel SupportWeb.

  NOTE:  If you are upgrading from Oracle 7.x client to a later version of the Oracle client, you must uninstall and reinstall the Siebel Dedicated Web Client after upgrading the Oracle client.

  If you are running an Oracle client, be sure to set the NLS_SORT parameter to BINARY or choose a setting for NLS_LANG that includes binary. These settings are required for adequate performance from the Dedicated Web Client.

  For more information, see the Upgrade Guide and see Process of Configuring Oracle for Siebel Applications.

• For IBM DB2 Universal Database for z/OS and OS/390, you use DB2 Connect to connect from the Dedicated Web Client to the Siebel Database. For details, see Implementing Siebel eBusiness Applications on DB2 UDB for z/OS and OS/390.

Other Third-Party Software

Your Siebel application may require some third-party software products to be installed on the local client, for full functionality. For more information about third-party software, see System Requirements and Supported Platforms on Siebel SupportWeb.

For information about requirements for the Web browser environment for running Siebel Web Clients, see also Siebel System Administration Guide.

Install the following third-party software for full Siebel client functionality:

• The IBM LDAP client must be installed for Dedicated Web Clients connecting to an LDAP directory server using the LDAP security adapter. For more information, see Security Guide for Siebel eBusiness Applications.

NOTE:  Remember to install on the client machines all software required to view any standard attachment types your deployment may use within the Siebel implementation.

Clearing Browser Cache and Closing Browser Sessions

Before you install the Siebel client software, it is recommended that you clear the Microsoft Internet Explorer browser cache and close any browser sessions on the client machine.

For information about requirements for the Web browser environment for running Siebel Web Clients, see also Siebel System Administration Guide.