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Installing the Siebel eAI Connector Support Files

Complete the following steps to install the Siebel eAI Connector support files on each UNIX server, using the information you recorded in your copy of Deployment Planning Worksheet.

If you are installing using a network image, you notice that some steps you perform differ from those documented in this procedure; for example, you will not need to swap DVDs, as described in Step 11 to Step 14. For more information about creating a network image, see Creating a Network Image.

NOTE:  The following procedure is for installing the base product. For patch installation instructions, refer to the Maintenance Release Guide provided with the patch.

To install the Siebel eAI Connector support files

1. If you are installing from DVD, insert the appropriate DVD for the Siebel applications into the DVD drive:
   • Siebel eBusiness Applications, Base Applications for Windows
   • Siebel Industry Applications, Base Applications for Windows

     NOTE:  The volume label for the DVD is seawinunibase (for Siebel eBusiness Applications) or siawinunibase (for Siebel Industry Applications).

2. In Windows Explorer, navigate to the root directory of the DVD or to the appropriate network directory.
3. Navigate to Windows\Server\Siebel_Enterprise_Server and double-click setup.exe.

   The Installer Welcome screen appears.

4. Click Next.

   If you have installed other Siebel components on the same machine, the installer displays the message that an existing installation has been found.

5. Depending on whether you are installing your eAI files for the first time or adding a new language to an existing instance, take the appropriate action, then click Next:
   • To install the server software in a new instance, select None as the default and click Next. Proceed to Step 6.
   • To install a new language in an existing instance, select the displayed instance and click Next. Proceed to Step 8.

     See also Guidelines for Installing Multiple Language Packs on the Siebel Server for important additional information on this topic.

     The Installer Path screen appears.

6. Enter the fully qualified path to the SIEBEL_ROOT directory and click Next.

   The Component Selection screen appears.

7. Select the EAI Connectors.

   The Setup Type screen appears.

8. Choose the type of installation to execute from the following options; then click Next to continue:
   • Typical. To install all components.
   • Compact. To install only those components necessary, but no additional components or help.
   • Custom. To customize your installation by choosing the specific components you want to install.

     If you have not installed Siebel Gateway Name Server or Siebel Server, the Language Selection screen appears.

9. Select the languages for this server and click Next.

   All servers are installed with at least one language, the primary (base) language. Additional languages can be installed at a later date, if desired. When installing languages at a later date, you must also reinstall any patches that have been run on the directory. For more information, see Global Deployment Guide.

   NOTE:  In a Unicode-enabled database environment, you can install any of the available Siebel Language Packs. In a non-Unicode database environment, you must consider the correlation of the Language Packs you want to install and the characters supported by your database code page. For example, in a Western European code page database, you can only install Western European Language Packs, such as English, French, Spanish, or German Language Packs. And in a Japanese code page database, you can only install Japanese or English Language Packs.

   For a list of supported code pages and encoding strategies, see System Requirements and Supported Platforms on Siebel SupportWeb.

   The Program Folder screen appears.

10. Click Next to accept the default folder or modify the folder name as desired and then click Next.

    The Installation Verification screen appears.

11. To copy the files for the selected product into the installation location, click Next.

    The Installer Progress screen appears.

    The installer proceeds to install the specified files. After the files have been copied to the installation location, this message appears:

    Setup did not find the lang language pack on the current media. Please insert the DVD containing the lang language pack and select the setup.exe file from the lang folder.

    where:

    lang = The code for the language you are installing, such as enu for U.S. English.

    NOTE:  You will not receive this prompt if you are installing from a network image.

12. Insert the appropriate language DVD and navigate to the location of the selected language (Siebel_Enterprise_Server\lang\).

    where:

    lang = The Siebel code for language you are installing

    NOTE:  Clear the filter dialog box, if needed, to be sure you can see the appropriate files.

13. Select setup.exe and click OK.

    The Installer Language Pack Progress screen appears.

    When installation of all the language files has been completed, the installer prompts you to reinsert the base DVD:

    Please re-insert the base DVD and browse to the setup.exe file to enable setup to continue.

14. Reinsert the base DVD and navigate to Siebel_Enterprise_Server\setup.exe and click OK.
15. Click Finish.

    For Siebel eAI product configuration tasks, refer to the appropriate Siebel eAI Connector documentation on the Siebel Bookshelf.