Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools > Installing the Siebel Gateway Name Server >

Configuring the Siebel Gateway Name Server


Complete the steps as follows to configure the Siebel Gateway Name Server for operation.

To configure the Siebel Gateway Name Server

  1. If you exited the Siebel Software Configuration Wizard after installation, relaunch it, using one of the methods described in Launching the Siebel Software Configuration Wizard. Otherwise, proceed to Step 2.

    The Clustering Configuration for Siebel Gateway Name Server screen appears.

  2. If you are planning to configure the Siebel Gateway Name Server as part of a cluster, select the Yes check box, and click Next. The wizard displays a message that the Siebel Gateway Name Server Windows service (gtwyns) must be started manually when running in clustered mode. Click OK, then proceed to Step 8.

    If you are not clustering the Siebel Gateway Name Server, click Next and proceed to Step 3.

  3. On the Windows User Account screen, type the following information and click Next.

    Windows User Account. Type the Windows user account name, preceded by the domain name and a backslash; for example, HQ\username. (This value should be the account name created to run this service.) If the account is a local account, specify the machine name instead of the domain name.

    Windows User Account Password. Type the password for the Windows account you specified.

    Windows User Account Password (confirm). Retype the password to confirm it.

    NOTE:  If you did not give this account Service Owner privileges, the configuration utility prompts you to add them. In this case, click OK and the utility adds the privileges automatically.

    The Gateway Name Server Listening Port screen appears.

  4. Accept the default port number on which the Siebel Gateway Name Server should listen, or type an alternate port number if 2320 is used by another application.

    NOTE:  You may select any port number (lower than 32767) that is free on the machine where the Siebel Gateway Name Server is running. Using port number 2321 is not recommended, as it is the default port number for the SCBroker (Siebel Connection Broker) component. If a firewall is configured between your Web clients and your Siebel Gateway Name Server, you must first open your chosen port on the firewall.

  5. If you did not select to configure the Siebel Gateway Name Server for clustering in Step 2, click Next and proceed to configure the service in either of the following ways; otherwise, proceed to Step 8.
    • Accept the default to start the Siebel Gateway Name Server automatically whenever you restart.
    • Clear the check box to start the service manually each time the Windows operating system starts up.

      CAUTION:  The Siebel Gateway Name Server (gtwyns) service must be running before any Siebel Server in the Enterprise can be started. If you do not set the Siebel Gateway Name Server to start automatically, you must start it manually each time you restart your machine.

  6. Click Next.

    The Start the Siebel Gateway Now screen appears.

  7. Configure the service in either of the following ways:
    • Accept the default to start the Siebel Gateway Name Server after configuration is complete.
    • Clear the check box to start the service manually following configuration.

      CAUTION:  If you selected the option to install all server products at once, you must make sure that the Siebel Gateway Name Server has started before you configure the Siebel Server.

  8. Click Next to review the configuration values you entered on the previous Configuration Wizard screens and if you are satisfied, click Finish.

    NOTE:  If you need to change any values, use the Previous and Next buttons to access the screens on which to change entries, and then to return to this screen.

    When the configuration activities are over, a message box appears with the text:

    The configuration changes were applied successfully.

  9. Click OK.
  10. If you have not yet closed out of the InstallShield Wizard, click Finish.

    If you would like to view events that occurred during the installation, you can access the log generated by the installer at SIEBEL_ROOT\log.txt or the log generated by the Siebel application under SIEBEL_ROOT\gtwysrvr\LOG.

Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools