Siebel Installation Guide for Microsoft Windows: Servers, Mobile Web Clients, Tools > Installing the Siebel Database Server > Postinstallation Tasks for the Siebel Database Server Installation >

Populating the Siebel File System for the DB Server

Specific files needed to run the Siebel File System, such as correspondence templates and Siebel Marketing files, are provided with the Siebel Database Server software. A subdirectory called files is created when you install the Siebel Database Server.

The Siebel administrator must populate the \att File System directory with these file attachments after installing the Siebel Database Server, and before running the Siebel Web Client.

To populate the Siebel File System directory

1. Copy the appropriate files from the \files subdirectory of the Siebel Database Server software to the \att subdirectory of the Siebel File System.
2. Copy the KB.kb file (for Siebel Smart Answer) from the \files subdirectory of the Siebel Database Server software to the \cms directory within the Siebel File System.
3. Verify that the files are in the correct location.