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About the Siebel File System

The Siebel File System consists of a shared directory, which is network-accessible to the Siebel Server that contains the physical files used by Siebel clients. To gain access to files, Web clients connect to the appropriate Siebel Server to request file uploads or downloads. The Siebel Server then accesses the Siebel File System using the File System Manager (alias FSMSrvr) component. File System Manager processes these requests through interaction with the Siebel File System directory. See About File System Upload Transfer Process and About File System Download Transfer Process for further data transfer details.

Files stored in the Siebel File System are compressed at the Siebel Server-level and appended with the extension .saf. (The file size displayed in the GUI represents the size of the compressed .saf file, not the actual file size.) The Siebel File System storage location of the compressed files is set by the Siebel Enterprise Server parameter Siebel File System (alias FileSystem). See Siebel Enterprise Server Parameters for details on the parameter Siebel File System. The files stored in the Siebel File System are not directly accessible by users and must be decompressed and returned to the user through the Web client.

NOTE:  Files stored in the Siebel File System must be compressed; that is, the compression feature of the Siebel File System cannot be disabled.

When using Siebel Mobile Web Client in connected mode (also known as the Dedicated Web Client), you may want to connect directly to the Siebel File System without going through the File System Manager. For examples of these cases, their potential ramifications, and for client setup instructions in each case, see Siebel Installation Guide for the operating system you are using.

The administrative tasks for cleaning up the Siebel File System and moving the Siebel File System are detailed in sections Cleaning Up the Siebel File System and Moving the Siebel File System respectively.

NOTE:  Virus checking is not supported within the Siebel File System.

For information on creating a Siebel File System, see Siebel Installation Guide for the operating system you are using.

For a list of Siebel File System administrative tasks, see Administering the Siebel File System.

Siebel System Administration Guide