Siebel Developer's Reference > Siebel Templates for Employee Applications > Specialized Applet Templates >

Applet Dashboard


SWT Filename: CCAppletDashboard.swt

This the standard dashboard applet. The dashboard applet is a lightweight form used to show customer context in call center applications. It supports three rows of up to four columns of information. Labels appear above fields. ID 211 can be used to map a button that closes the dashboard. See Figure 67 for an example of the Applet Dashboard template.

Figure 67. Applet Dashboard
Includes Tree

CCAppletDashboard.swt

Table 62 lists the mappable items for this template.

Table 62. Mappable Items
ID
Description

211

Hide

1200

Label

1201

Label

1202

Label

1300

Field

1301

Field

1302

Field

1700

Label

1701

Label

1702

Label

1800

Field

1801

Field

1802

Field

2200

Label

2201

Label

2202

Label

2300

Field

2301

Field

2302

Field

2700

Label

2701

Label

2702

Label

2800

Field

2801

Field

2802

Field

2901

Button

2902

Button

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