Siebel Analytics Server Administration Guide > Administering the Query Environment > Starting the Siebel Analytics Server >

If the Server Fails to Start

If the startup operation fails, look in the following log files for messages indicating why:

• In Windows NT and Windows 2000, in the Windows Event log, which you can access by selecting Start > Programs > Administrative Tools > Event Viewer.
• In Windows NT, Windows 2000, and UNIX, in the NQServer.log file. This file is located in the Log folder in the Siebel Analytics Server software installation folder. You can use a text editor to view this file.
• In UNIX, run /usr/sbin/syslogd and look for any system and Siebel Analytics Server-related messages.

The log files contain messages indicating why the server startup failed. For example, if there were a syntax error in the NQSConfig.INI file, both the operating system's log and the NQServer.log file would contain messages about the syntax error. After examining the log messages, correct the problem and start the server again.