Siebel eSales Administration Guide > Creating and Managing Catalogs >

Siebel Catalog


Siebel catalog provides core functions that are used by a number of applications to organize master data, for both administrative and display purposes. The data types used by some applications are shown in Table 8.

Table 8. Applications That Use Catalog Functions
Application
Master Data Type

Siebel eSales

n Products
n Literature

Siebel Sales Catalog

n Products
n Literature

Siebel eTraining

Training courses

Siebel eEvents

Events

Siebel eAuction

Auctions

Siebel eService

n Solutions
n Smartscripts
n Literature
n Resolution Items

In Siebel eSales, catalogs allow customers to browse for products and literature of interest. If you also want your customers to be able to browse for training courses or event information, your company must also have licenses for Siebel eTraining or Siebel eEvents, respectively.

Siebel Sales Catalog, which allows employees to browse for products and literature, is available for use with the Siebel Quotes or Siebel Order modules of the Siebel Partner Relationship Management, Siebel Sales, and Siebel Call Center applications.

A catalog is a collection of items arranged in a logical hierarchy of categories. Many different kinds of content items can be grouped in catalogs in your Siebel application. Siebel catalog uses products and auction items. A schematic showing the relationships between a catalog, categories, and products is shown in Figure 3.

  • Categories can contain content items and other categories (called subcategories).
  • Each category can belong to only one catalog and one parent category.
  • Products can be associated with multiple categories.
    Figure 3. Catalog Hierarchy
    Click for full size image

Catalogs are created and managed using the following steps:

  • Setting up the catalog
  • Setting up its categories
  • Building the catalog hierarchy
Siebel eSales Administration Guide