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Siebel eSales

Siebel eSales allows business-to-business and business-to-consumer selling over the Web. It offers:

• Hierarchical multimedia product catalogs
• Product search tools, including full-text search and parametric search based on product attributes
• User-specified product comparison
• Distributed catalog administration, allowing multiple-vendor catalogs
• A history bar for easier catalog navigation
• Customer profiling and personalization, using Siebel Personalization
• Customizable order management processes, using Siebel Business Process Designer
• Online Shopping Carts, quotes, and orders, which include:
  • A favorites lists of items, allowing customers to find and rebuy favorites
  • Quote templates for faster ordering
  • Order approval processes
  • Streamlined checkout processes
  • Integration with third-party taxation, credit checking, and payment processing applications
  • Integration with third-party fulfillment engines
• The following optional modules:
  • Siebel eAdvisor for Web-based needs analysis
  • Siebel eAuction for dynamic pricing and auction creation and management
  • Siebel eConfigurator for Web-based product configuration
  • Siebel ePricer for one-to-one pricing and promotions using custom price lists