Siebel Marketing Guide > Defining Attributes and Buckets > Data Retrieval >

Resynchronizing Data and Retrieving Field Values

The Data Retrieval view provides information such as when the last data retrieval occurred, the number of attributes, the base table and field, and so on.

Data should be resynchronized (retrieved again) if attributes in an attribute family have changed, or if a list of values is needed for a database field. Use the following procedure:

To resynchronize attributes and get field values using data retrieval

  1. From the application-level menu, choose View > Site Map > Marketing Administration > External Data Mapping.
  2. Click the Data Retrieval view tab.
  3. In the Data Retrieval list, select the record for which data retrieval or synchronization will be performed.

    4. You can select multiple records for data retrieval by pressing CTRL or SHIFT and then selecting the records.

  4. Click Retrieve Data to start the process.

    5. The data retrieval task may take several seconds to several minutes to complete depending on the size of the data source.

To check data retrieval task status

  1. From the application-level menu, choose View > Site Map > Server Administration > Servers.
  2. Click the Server Tasks view tab.
  3. In the Server Tasks list, locate the task and view its status in the Task State field.
  4. Drill down on the Task ID hyperlink to view the task log.

 Siebel Marketing Guide, Version 7.5, Rev. A 
 Published: 18 April 2003