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Promoting a D&B Prospect

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When you promote a D&B prospect to a contact, promotion checks to see if a Siebel Account with the same D-U-N-S number exists and the following actions occur:

If a Siebel account exists with that D-U-N-S number, the promotion proceeds according to the standard promotion process in Promoting a Prospect to a Contact. After the promotion, any other prospects from that same D&B account are removed from the list.
If there is no Siebel account with that D-U-N-S number, the application invokes the D&B account promotion, which then promotes the account and all its associated contacts, industry information, and other information. For more information, see the chapter about D&B in Applications Administration Guide.

NOTE:  List Management will not promote a prospect with an invalid D-U-N-S number. A D-U-N-S number is considered invalid if it is not contained in the D&B Accounts table.

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