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Siebel Marketing Guide > Previewing and Generating Lists > Manually Loading a Campaign (Generating a List) >
Understanding the Load Campaign Workflow Process
Siebel Business Process Designer shows the process flow. In the Business Process Administration screen, select the Campaign Load workflow process and click the Process Designer view tab.
When you manually load a campaign, or as part of an automatic program execution, the following events occur:
- A campaign record is created and associated information such as offers, teams, organizations, expenses, and so on is copied from the campaign plan. If an error occurs during the campaign load process, the status field for the campaign record shows Error and the error message appears in the Status field.
- A distribution list of contacts is generated by the Siebel Marketing Server.
- Data is imported from an external data source according to the external contact mapping designed using the Campaign Load Mapping view and eAI technology.
- Internal or purchased list contacts are assigned to campaigns for internal loading.
- If the program has been launched automatically, campaign launch occurs, and the campaign record is marked as Finished.
- The Campaign Launch workflow process creates the WfProcMgr_identifier.log file containing detailed information about the CommOutboundMgr requests submitted for vendor lists and offers to campaign recipients. Each submitted request includes a SRM ID and a description.
For more information on workflow processes and the Siebel Business Process Designer, see Siebel Business Process Designer Administration Guide.
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Siebel Marketing Guide, Version 7.5, Rev. A Published: 18 April 2003 |