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High Interactivity

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Siebel applications have additional features and functionality that are referred to collectively as high interactivity. High interactivity allows application developers to use scripting to simulate Windows client behavior in the Web environment.

High interactivity is supported on Microsoft Internet Explorer (IE) 5.5 and higher versions. Employee applications can use it. Customer and partner applications can use only standard interactivity because they can be accessed by different kinds of browsers that cannot be controlled by the customer company deploying the application. Standard interactivity is supported on IE 5.0 and higher browsers, Netscape 4.7 and higher browsers, and the IBM OS/2 browser.

Table 3 shows which browsers and applets support high interactivity.

Table 3. Support for High Interactivity

When Used by...	Standard Interactivity	High Interactivity
IE 5.5 and 6.0	Works	Works
IE 5.0, Netscape 4.7 and higher, and OS/2	Works	Does not work
Applets based on specialized classes	Works	Works, but might put the view into standard interactivity if the applet is based on a specialized class that does not support high interactivity
Standard interactivity applet	Works	Works, but might put the view into standard interactivity if the applet is based on a specialized class that does not support high interactivity
High interactivity applet	Works, but might require that one or more applet Web templates be added through Siebel Tools for supporting Edit, Query and New record operations	Works

NOTE:  Running a browser that lacks the required capabilities will be handled as an error.

High interactivity is automatically switched on when the HighInteractivity attribute in the application configuration (.cfg) file is set to TRUE. To perform this operation, the browser used to access the application must support a certain set of capabilities, including support for JavaScript and Java applets or ActiveX. Employee applications use high interactivity by default.

NOTE:  Standard interactivity is available for employee applications. In this mode, all interaction between the browser and the SWE is performed using the familiar HTTP request/page-refresh mechanism. This is the default for customer applications.

High interactivity provides the following features:

Increased interactivity
In-place data updates (no page refresh) for parent-child notifications, row and record set navigation, dependent picklists, calculated fields, totals, and so on
Graphical UI elements
Menus, toolbars, designers, and others
Application- and applet-level menus
Interactive editors (flowchart designers)
OrgCharts
Message Bar
Expression Builder
Server push to browser
CTI toolbar and screen pop
Extensibility and integration platform
Siebel event scripting in the browser
Inbound COM integration
Improved performance and network utilization
Implement frequently used subset of server-side logic on browser
Perform validation using Datums
Allow less data per round trip after initial data download

The HighInteractivity attribute should be set to TRUE for all employee applications. This includes:

Siebel Sales
Siebel Call Center
Siebel Service
Siebel Marketing

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