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Siebel eService Administration Guide Addendum for Industry Applications > Administering Siebel Insurance eService > Siebel Insurance eService User Interface Features >
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Customers can send messages to service agents, read messages from service agents, and request a virtual meeting over the Web with a service agent.
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Siebel eService Administration Guide Addendum for Industry Applications, Version 7.5, Rev. A Published: 18 April 2003 |