Siebel eService Administration Guide Addendum for Industry Applications > Administering Siebel Insurance eService > Siebel Insurance eService User Interface Features >

Home Page

When a customer first opens the Siebel Insurance eService Web site, the Home page that appears includes a login applet. If you decide to implement roles, customers who have been assigned different roles will see different applets after they log in.

The Salutation applet greets each customer with personalized phrasing and targeted information. Customers can view and access their personal policies, their group benefits, and frequently asked questions (FAQs). With the Search applet here and on most screens, customers can perform full text searches of database records to resolve service issues on their own.


 Siebel eService Administration Guide Addendum for Industry Applications, Version 7.5, Rev. A 
 Published: 18 April 2003