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Siebel eService Administration Guide Addendum for Industry Applications > Administering Siebel Insurance eService > Siebel Insurance eService User Interface Features >

Group Benefits List

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A group policy is a contract with a group to provide insurance to its members. Usually the group is an employer and the members are its employees. Once a group policy is established, employees can opt to be covered by the policy by enrolling. Once enrolled, the employees are commonly known as members.

Types of group insurance include group health insurance, group life insurance, and others. Group insurance is often offered to employees through an employer group, so group benefits is often used interchangeably with group insurance.

Members can perform the following tasks with their group policies:

Check the members on their policies
View eligibility and benefits information
View primary care provider profiles
Search for and view profiles of care providers
Change primary care providers
Check the status of service requests
Submit service requests

NOTE:  A policy is visible to all contacts listed on the policy, both primary insureds and others. An exception to this is when a person is a primary member of a group policy but is not an insured member. This person cannot see the policy.

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