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About Requests in Siebel Answers
Use Siebel Answers to create and manage requests. The primary purpose of a request is to retrieve data from your organization's data sources. The request presents that data in a way that helps you to interpret it and to make informed decisions based on it.
Siebel Answers provides a point-and-click interface and a set of graphical tools that allow you to create and execute requests without having to know or understand the query language used to access the data. You create requests by selecting columns from subject areas. After you create a request, you can work with the results and display them in a customized view to suit your needs, such as a chart, table, or diagram.
You can save the customized results and incorporate them into your My Dashboard page or another dashboard to which you have access. You can also combine your customized results with several other forms of data, such as external Web content, HTML, text, graphics, and links to other sites. This information can be presented formally within a dashboard as a report.
For more information about creating requests, see Working with Requests in Siebel Answers.
General Business Process Flow for Requests in Siebel Answers
Figure 3 shows an example of a process flow for Siebel Answers. The first step is to create a request. The second step is to format the request. The third step is to filter the request. The fourth and last step is to create a view. You may follow a different process flow according to your business requirements.
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Siebel Analytics User Guide Published: 18 April 2003 |
